Negotiation

Negotiation Styles/Strategies

Negotiation
Styles/Strategies

Negotiation
Styles/Strategies

Conflict Styles

Negotiation
Styles/Strategies

When to use which style?

Competing

Often appropriate when:

an emergency looms
you're sure you're right, and being right matters more than preserving relationships
the issue is trivial and others don't really care what happens

Often inappropriate when:

collaboration has not yet been attempted
cooperation from others is important
used routinely for most issues
self-respect of others is diminished needlessly

Collaborating

Often appropriate when:

the issues and relationship are both significant
cooperation is important
a creative end is important
reasonable hope exists to address all concerns

Often inappropriate when:

time is short
the issues are unimportant
you're over-loaded
the goals of the other person certainly are wrong

Compromising

Often appropriate when:

cooperation is important but time or resources are limited
when finding some solution, even less than the best, is better than a complete stalemate
when efforts to collaborate will be misunderstood as forcing

Often inappropriate when:

finding the most creative solutions possible is essential
when you can't live with the consequences

Avoiding

Often appropriate when:

the issue is trivial
the relationship is insignificant
time is short and a decision not necessary
you have little power but still wish to block the other person

Often inappropriate when:

you care about the relationship and the issue involved
used habitually for most issues
negative feelings may linger
others would benefit from caring confrontation

Accommodating

Often appropriate when:

you really don't care about the issue
you're powerless but have no wish to block the other person
when you realize you are wrong

Often inappropriate when:

you are likely to harbor resentment
used habitually in order to gain acceptance (outcome: depression and lack of self-respect)
when others wish to collaborate and will feel like enforcers if you accomodate

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