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Organization Design Challenges

Key findings

Results

According to the respondents, the least challenging aspect is to incorporate suggestions and concerns when revising a tentative or proposed model; only around two out of 10 indicated that this is often or always a challenge (Table 1). In contrast, more than six out of 10 indicated that it is often or always a challenge to help participants see the larger picture, as opposed to "protecting their own turf" (Fig. 5). Similarly, nearly six out of 10 indicated that it is often or always a challenge to ensure that the client or decision maker does not make a premature commitment to a preferred model before exploring alternative options (Fig. 6). Finally, more than five out of 10 indicated that it is often or always a challenge to ensure that managers and employees (people outside the design team) understand the rationale behind the decision alternatives (i.e., organizational models) (Fig. 7).

Fig. 5 Results for item 18 in the survey

figure 5

Fig. 6 Results for item 13 in the survey

figure 6

Fig. 7 Results for item 16 in the survey

figure 7

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