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Healthy Debates and Respectful Disagreements

Introduction

Learning Objectives

After reading this chapter, you should be able to do the following:

  1. Understand the different types of conflict.
  2. Understand the causes of conflict.
  3. Understand the consequences of conflict.
  4. Understand how to manage conflict effectively.
  5. Understand the stages of the negotiation process.

Source: Seneca College, https://pressbooks.senecapolytechnic.ca/organizationalbehaviour/chapter/chapter-10/
Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 License.

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