The Advantage of Digital Decision-Making

Conclusion

The impact of digitalization on decision making is given. Referring to, the theoretical view, the type of decision making vary from a rational to an emotional approach. Digitalization will move decision making by cyber systems from emotional to rational decisions, based on algorithmic models. The idea to reach maximum utility, based on discussions from early economists to von Neumann/Morgenstern, seems to be the first time realistic, in the era of automated decisions. Emotions and side effects, which influences decision making will be ongoing eliminated by progressed digitalization.

Summing up the questionnaire results for digital decision making in organizations, the SCOR model as a strategic business case for decisions is well known by managers. The importance of digitalization is given by high involvement of interviewees and high-quality answers including the high interest of results. Digitalization is not a matter of size, all organizations are focused on this topic with a different pattern of progress. Depending on industries and customer approach, digitalization has a diverse status in organizations. Mainly driven by costs, working capital and additional revenue opportunities are the main motivators for them. This survey only contributes a small piece of insights into the new era of digitalization, but fits into the pattern, that digitalization is on the agenda of every organization and will influence their next strategic steps. To analyze the massive effect of digitalization on organizations further research has to be done in different areas of science. This paper highlighted only one small piece, with expected results, that digitalization will support the strategic decision making of organizations.