Conflict Resolution in Intercultural Communication

Problem Statement

This study aims to analyze and identify effective conflict management strategies arising in intercultural communication, particularly those aimed at overcoming cultural barriers and ensuring positive interactions among representatives of different cultures. However, the novelty lies in the experimental component, which will allow for comparing the effectiveness of these strategies in real conditions of intercultural communication. Such an approach will enable obtaining specific data and recommendations for practical application in managing conflicts between cultures. 

The objectives include: 

  1. Identifying the main causes and factors contributing to conflicts in intercultural communication, as well as analyzing the relationship between psychological and cultural characteristics of intercultural communication participants and conflict emergence. 

  2. Analyzing various strategies for managing cultural conflicts, their effectiveness, and application in practical situations. Additionally, investigates the impact of modern technologies and online platforms on managing cultural conflicts in intercultural communication, including exploring the possibilities of using virtual environments to reduce conflict situations and enhance cultural sensitivity. 

  3. Comparative analysis of the effectiveness of strategies for managing cultural conflicts in intercultural communication through experimentation.