Dysfunction and Power
Contrasting findings on power at the individual vs. team level
From
our review of the existing literature on power in teams, several key
conclusions emerge. First, team power-level seems to exert a generally
negative effect on team outcomes, which is largely driven by increased
(power) struggles within the team. Second, team power-dispersion also seems to exert a
negative effect on team outcomes, again via team power struggles, but
these effects do seem to be more contextually dependent. Third, team power struggles - disagreements and competition of
the control of resources in the team, also seem to negatively impact
team outcomes. These
conclusions offer relatively dark implications about the effects of
power when conceptualized and analyzed at the team-level of analysis.
Interestingly,
these findings stand in contrast to the generally rosy view of the
effects of power when operationalized at the individual level of
analysis. At the individual level, having high power in one area, such
as the rank, can lead to a host of benefits and accrual of other
resources, such as higher decision-making authority, monetary benefits,
organizational ranks and promotions, prestige, recognition, control,
agency, independence, and well-being. Additionally,
power at the individual level has also been shown to increase the actual
capabilities and performance of power holders, increasing approach
orientation, executive functioning, goal orientation, creativity, and
task performance. Finally, power has even been shown to
promote individual well-being, including affect, life satisfaction, and reduced stress. These
benefits stand in contrast to what the emerging research on power at the
team level is showing - when at least one high-power member is present
within a team (as is the case in both high power-level and high
power-dispersed teams), the team as a whole tends to suffer,
with team performance and satisfaction being lower and turnover higher.
Given
this large disconnect between what happens when power is conceptualized
at the individual versus team-level of analysis, a stronger theory at
the team-level of analysis is needed to explain why the benefits of
power at the individual level can lead power at the team-level to harm
team outcomes. We present an emergent, inductive theory, based on our
review of the burgeoning literature in this area below.