Dysfunction and Power
| Site: | Saylor University |
| Course: | [CB DRAFT] MBA609: Leadership Capstone |
| Book: | Dysfunction and Power |
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| Date: | Tuesday, 27 October 2026, 2:34 PM |
Description
This article addresses the different types of dysfunctions you may see in teams. Pay particular attention to the discussion on how power is dispersed in teams and how this can greatly affect how well the team functions.
Table of contents
- Abstract
- Introduction
- Definitions of power in teams
- A review of the research on power in teams
- Contrasting findings on power at the individual vs. team level
- An emergent theory of power in teams
- Team power structures which foster power sensitivity
- When and why power sensitivity elicits power struggles
- Power struggles and team outcomes
- Summary of our conflict account of power in teams
- Discussion
- Conclusion
Abstract
We review the new and growing body of work on power in teams and use this review to develop an emergent theory of how power impacts team outcomes. Our paper offers three primary contributions. First, our review highlights potentially incorrect assumptions that have arisen around the topic of power in teams and documents the areas and findings that appear most robust in explaining the effects of power on teams. Second, we contrast the findings of this review with what is known about the effects of power on individuals and highlight the directionally oppositional effects of power that emerge across different levels of analysis. Third, we integrate findings across levels of analysis into an emergent theory which explains why and when the benefits of power for individuals may paradoxically explain the potentially negative effects of power on team outcomes. We elaborate on how individual social comparisons within teams where at least one member has power increase intra-team power sensitivity, which we define as a state in which team members are excessively perceptive of, affected by, and responsive to resources. We theorize that when power-sensitized teams experience resource threats (either stemming from external threats or personal threats within the team), these threats will ignite internal power sensitivities and set into play performance-detracting intra-team power struggles. This conflict account of power in teams integrates and organizes past findings in this area to explain why and when power negatively affects team-level outcomes, and opens the door for future research to better understand why and when power may benefit team outcomes when power's dark side for teams is removed.
Keywords:
Power; Teams; Conflict;Hierarchy
Source: Lindred L.Greer, Lisanne Van Bunderen, Siyu Yu, https://www.sciencedirect.com/science/article/pii/S0191308517300084
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Introduction
In
May 1985, Apple's CEO, John Sculley, proposed a plan to the board of
directors to remove Steve Jobs from his beloved Macintosh group and to
put himself in charge of New Product Development. Sculley and Jobs had
not been seeing eye-to-eye about resource distributions within Apple.
Jobs had wanted to invest more resources into the new Macintosh, while
Sculley wanted to focus on the older but more successful Apple II. After
Jobs heard of Sculley's power move, he was furious and immediately
strategized a counterattack to get rid of Sculley and re-take Apple.
This epic power struggle between these two high-power figures (which
tormented Apple for many years and led to Jobs' temporary resignation)
is now frequently told as a cautionary tale in Silicon Valley for how
relationships between founders and their CEO replacements can go awry.
When
power emerges as a bone of contention in teams, such as in the case
between Sculley and Jobs, team outcomes can be severely impaired. Understanding when and why power can become
contested in teams, or groups of three to ten people whom work together
interdependently towards a common task goal, has therefore become an
important area of research within organizational behavior. To
illustrate, numerous team-level studies on power have shown that power and politics go hand-in-hand
in teams with a single power holder or multiple power holders. In teams with
lower power dispersion and/or power-levels, power struggles and
conflicts appear to be substantially less. Power struggles, in turn,
have routinely been demonstrated to harm the ability of teams to
function and perform.
The research which has documented
the negative effects of power in teams is important in helping
organizations learn how to optimize team effectiveness and to prevent
team performance failures. However, the ability of research to be
successfully applied to organizations depends ultimately on the strength
of the underlying paradigm. Therefore, concerns arise
from the growing disconnect between this line of research on the
negative picture of power in teams and the positive picture of power that has been documented in
individual-level research on power. Namely, power has been
shown to offer individual actors a host of benefits, including an
increased desire and ability to pursue goals, enhanced executive
functioning, and even
improved life satisfaction. Work in this line
has also shown that these benefits are relatively stable - low power
individuals were found to lack the ability or motivation to change their
position, and to often (paradoxically) support the systems and
hierarchy which suppress them. This line of work was also extended to initial
predictions on how power should shape teams, with initial key theories
on power in groups and teams proposing power to be a stable and
beneficial quality for teams. However, the emerging
empirical findings on power in teams suggest that power may shape teams
differently than it does individuals. While power may make individuals
feel empowered and lead them to pursue their goals, power within teams may actually make
people more focused on their dependencies and vulnerabilities towards
one another and may
resultantly often be contested and unstable.
We seek here to understand how
the emergent work on the dark side of power in teams can be reconciled
with the long-standing literature on the benefits of power to
individuals as well as with initial theories on the functionality of
power for teams. We begin with the general premise that context matters -
contexts can widely vary in organizational research, and contexts can fundamentally shape how
information, such as power, is understood and interpreted. Therefore, identifying when theories apply across
contexts or are specific to certain settings is critical. When applying
this lens to the study of power, we suggest that in the context of
organizational teams, where members all know each other and regularly
interact towards the achievement of a common goal, power may exert
effects that have not been captured in past research on the individual
benefits of power. Past studies on the benefits of power for individuals
were largely conducted in isolation of actual social interaction, focused on individual rather than team
outcomes, and/or examined power in contexts where power was
largely immutable. Theories which emerge from such contexts
may not necessarily hold true in more complex, dynamic organizational
settings.
Indeed, in
organizational teams, in contrast to individuals working in laboratory
environments often in the absence of social interaction, social
comparisons around power are more likely and power positions themselves
are more mutable. In teams, people
with and without power directly interact with one another in the team
task context, perceive each other's power, and choose whether to accept
or challenge each other's power. Indeed, in such team task contexts,
DeRue and Ashford suggest that members frequently make claims
upon one another to legitimize and/or promote one's own power and
influence, and the others in the team have the choice to grant these
claims or not. A growing line of research suggests that a large number
of such claims are actually denied, and that power in teams is
frequently challenged and renegotiated. This suggests
that research on power in the context of teams may have yielded a more
negative picture than that given by research on power at the
individual-level because power in the context of task tasks is more
readily perceived, contested, and changed.
We review here this
growing body of work on power in team contexts, compare it to what is
known about the effects of power on the individual level, and then
theoretically refine and integrate the paradigms and assumptions in both
of these areas to develop an understanding of how both areas can,
together, explain why and when power negatively impacts team outcomes.
By understanding the processes by which power negatively affects teams,
and when such negative processes are likely to be turned on or turned
off, we open the door for future research to build on our knowledge to
start to better unpack why and when power may have the potential to
benefit teams.
We therefore make three contributions with this
paper. First, with our review of the literature on power in teams, we
qualify, challenge, and extend existing theories and assumptions on the
topic of power. Our review suggests that positive perspectives on power
in the team setting were too directly derived from the individual-level
research, which may not apply in the same way in teams, and need to be
redrawn to be better tailored to the specific team context.
Additionally, our review suggests that at this point in the literature,
negative conflict accounts appear to be more robust when examining power
in teams. Second, we provide a needed comparison of the literature on
what power does to teams to the literature on the effects of power on
individuals. We use this comparison to highlight the directionally
oppositional effects of power that have emerged across these different
levels of analysis, offering insight into how the nature and dynamics of
power may change across contexts. Third, we integrate findings at both
the team and individual-levels of analysis to develop an emergent
conflict account of how the benefits of power for individuals may
paradoxically translate into negative outcomes at the team-level. This
allows us to provide a lens to understand how disparate findings fit
together and to offer a broad range theory to help guide future research
in this area. Specifically, we theorize that because power offers
numerous benefits for the power-holder, this can lead power to be a
salient basis for social comparisons in teams where one or more members
hold power. This implies that the effects of power-possession at the
individual level can create a sensitivity, or awareness of and
reactivity to power within the team setting. When such power-sensitized
teams face external resource threats (such as uncertainty in the
external environment or inter-team competition) or personal resource
threats within the team (such as perceived illegitimacy or
factionalization into subgroups), we propose that teams will descend
into performance-detracting power struggles. When such threats are
absent, the dark side of power will remain contained, and future
research can seek to understand how, why, and when power can be
harnessed to benefit team outcomes.
Definitions of power in teams
Consistent with prior research in social psychology and organizational behavior, we adopt the most commonly used definition for the basic construct of power – control over valued resources. Power holders have the capacity to influence other's attitudes and behaviors as well as the capacity to resist others' influence. In understanding power, gaining insight into the different resources upon which power can be based is important. Namely, resources which can afford power must be subjectively consequential (e.g., materials, rewards, job title, information access, etc.) and important. When someone possesses a resource, which is not seen as valuable to others, the person cannot be said to have power. When studying power in the context of teams, teams naturally contain a variety of valuable resources, including material (e.g., money, food, economic opportunity, professional security, physical safety, etc.), social (e.g., knowledge, information, expertise, affection, friendship, social approval, decision-making opportunities, etc.), and cultural resources (habitus, taste, style of speech and dress, etc.). Different frameworks have proposed different components of power (such as coercive, reward, legitimate, reference, and informational bases of power as proposed by French & Raven, 1959), and there has been much debate in the literature on whether different power bases differ or converge in their effects.One popular comparison has been between formal power and informal power, or status (i.e., respect, prestige, admiration and esteem that a party has in the eyes of others. The basis of these forms differs in that formal power reflects the actual control of tangible resources and is a property of the actor and informal power reflects the control one has been socially conferred by others and is a property of co-actors and observers. While the effects of formal and informal power have been found to differ at the individual-level of analysis, a recent meta-analysis found no systematic differences among the bases of power when analyzed at the team-level of analysis. We therefore cover all studies which could potentially come under the umbrella of power, across all potential power bases, including studies which measure power via formal roles, expertise, referent position or status, legitimate control of resources such as outside alternatives to negotiation outcomes in negotiation studies, and salary. We note that these bases are only reliable measures of power when they are socially valued in a team. For example, salary is a proxy for power in a team only when it is publically known and valued. By taking a broad stance in our review, this allows us to be inclusive of the different approaches that exist to the study of power in teams and to have the broadest overview possible of the work in this area.
When investigating power in the context of teams, or interacting groups, researchers have had to find ways to conceptualize and operationalize power at the team-level of analysis. Similar to other research which has sought to understand how individual traits and properties, such as personality or values, can be compiled to the team level, those researching power at the team level of analysis have investigated different ways to conceptualize power at the team level. The two primary conceptualizations of power in teams thus far are team power-level and team power-dispersion.
Team power-level is defined as a team's control of valued resources in an organization or broader social system. A team's resource control could come from the average of individual members within the team. Team power-level, in this form, is at its highest when all members within the team hold a high level of power, and is lowest when all members within the team hold a low level of power. Past research has operationalized team power by looking at the average control of resources held by members in a team within the broader company, as well as by looking at the average talent level, or control of expertise related assets of members in the team. A team's resource control can also come from the power bestowed on a team by the broader context which translates to its members. For example, a company may construct a task force which has the mandate to guide a change throughout the company. While the individual members in this team may come from all levels of the company, the power vested in this team to change the entire organization can give the team, and thereby its members, far-reaching power in the company. To illustrate, past research has looked at this type of power by having HR directors within a telecommunications company rate the power held by different members within the company. Team power-level, in both forms, is thus at its highest when all members within the team hold a high level of power, and is lowest when all members within the team hold a low level of power. Research has shown that teams are similarly impacted by both sources of team power - be it the average of individual member power or the team's possession of power in the broader organization.
Team power-dispersion is defined as vertical differentiation in the amounts of resources controlled by different members within the team. A team's power dispersion is based on comparing the relative resource control of different members within the team, and past research has examined this by looking at the coefficient of variation or gini coefficient in salary or the presence of different ranks or control of organizational resources. Teams reach the highest power dispersion if power is concentrated within one person, whereas it reaches the lowest power dispersion if power is equally distributed among all team members. For example, a team in which one member holds a substantially more influential job title than others would have high power dispersion, and a team in which all members hold similarly valued job titles would have lower power dispersion.
The main behavioral process around power which has been studied in combination with such power structures in teams is intra-team power struggles. Power struggles are defined as the degree to which members compete over the relative levels of valuable resources controlled by members within the team. Team power struggles reflect behavioral processes by which members may overtly or covertly try to change the structure of power in the team, including improving their own power positions or challenging the power positions of others. Team power struggles have been assessed by surveys of team-members as well as via video-coding of team interactions. Teams have the highest levels of power struggles when all members are actively competing over power within the team, and teams have the lowest levels of power struggles when there is no competition over power within the team. For example, a team of business unit leaders could be said to have a high level of power struggles when all team members are competing against one another to procure monetary resources available to their team for their own individual purposes within their different business units. In contrast, a team in which power roles and positions haven't changed in years, and members feel comfortably freely sharing resources, such as time or money, with one another can be said to have a low level of power struggles.
A review of the research on power in teams
In this section, we review the empirical work that has been conducted on the team-level effects of team power-level, power dispersion, and power struggles.
Team power level
Team
power has generally been proposed in the literature to have negative
effects on team outcomes. Teams where all members have high
power, such as in management teams, are generally expected to have
internal power struggles and conflicts, which harm team outcomes. These
negative effects of team power have been theorized to occur because when
members with high power interact, all members are motivated to retain
and improve the power they hold.
As such members are vigilant to threats to their individual positions. Additionally, given
that high power members tend to be proactive and goal-oriented, high-power members are especially likely
to lash out preemptively to protect and improve their positions. In support of this, researchers have shown that high-power teams
have more intragroup conflict in team studies in the laboratory as well as in studies
in the field of high-ranking corporate teams and sports teams. Indeed,
early work on high-power teams found that high-power people often made
hostile attributions of one another, presuming that the ambiguous
behavior of high power others is malevolent.
More recently, Zhao and Greer found that when high-power people
work together in teams, they often feel paranoid and anxious by the
presence of other high-power peers, and therefore act in preemptively
aggressive ways to protect their own sources of power. In sum, team
power-level is expected in the literature to often drive negative
intra-team power struggles and harm team performance.
In support
of the above theorizing in the literature, team power level has indeed
been largely shown to negatively impact team processes and outcomes. In studies of within-team
negotiations, when multiple members hold power within the team (through
holding desirable alternatives or possessing formal power in the
negotiation), teams are more likely to reach impasses and to achieve lower joint outcomes.
In studies of student teams, teams where all members had high power
performed worse on tasks in the laboratory than teams where all members
had low power. In the field context, work has shown that when
organizational teams are populated with multiple high power-members of
an organization, this can hurt the performance of teams in the financial
industry. For example, Groysberg et al. found teams with a high
proportion of star financial analysts performed worse than teams with
just a few stars. Similarly, Greer et al. found in both the
telecom and financial sectors, that teams with on average many
high-power members underperformed lower level teams in the company that
had few or no high-power members.
Initial research has begun to
look at potential moderators of these effects which can reduce the
negative dynamics in high power teams. For example, Greer et al.
found that when team members had on-going high consensus about positions
within the team (i.e., greater agreement on the power distribution in
the team), the negative effects of team power diminished. Similarly,
Greer and Van Kleef found that when social comparison and
associated threats to members' power within the team were reduced (by
flattening internal team power hierarchies), the link between team
power-level and performance-detracting power struggles was reduced. Both
of these studies suggest that decreasing positional threats within high
power teams can help high-power teams to get along better. In more
recent work, Zhao and Greer explored another way to reduce
perceived threats in high power teams − they asked teams to reduce
attention to internal power dynamics. They found in a set of laboratory
studies as well as an archival study of management team shareholder
letters that an external (as opposed to internal team) focus reduced
power struggles and improved performance in high-power teams. Therefore,
while team power-level appears to increase power struggles and harm
team performance, contexts which can reduce (or at least reduce focus
on) perceived personal resource threats can ameliorate the negative
power dynamics within high-power teams.
Team power dispersion
Team
power dispersion (i.e. intra-team hierarchy) has received the most
attention in research thus far of any conceptualization of power in
teams, and has been linked to divergent outcomes. Theory and research
have proposed and shown both positive and negative effects of
differences in power within a team on the outcomes of the team. On the
one hand, theory and research on the conflict account of power suggest
that team power dispersion negatively impacts team processes and
outcomes. According to this
theory, power dispersion elicits differences in perspectives and
interests between members, as high-power members are motivated to
protect their valued high-power positions, and low power members are
motivated to reduce their vulnerabilities and move up the power
hierarchy. These dynamics are likely to result in conflict, prevent team
learning and information sharing, and reduce interpersonal helping,
thereby harming team outcomes. To
illustrate these dynamics, take for example a typical venture capital
firm. In this firm, entry level associates may have important
information on startup firms which they have analyzed, but may have to
fight to be heard in firm investment meetings where more powerful senior
partners tend to wield the most influence and make decisions based on
their own personal preferences. In such situations, where power defines
team interactions, teams may struggle to perform. In the scenario
mentioned, such power dynamics could likely result in the venture firm
missing out on an important investment opportunity.
In support of
the conflict account, many studies have found negative effects of power
dispersion on team outcomes, and conflict has been frequently shown to mediate this effect. In sports teams, teams with more unequal pay
performed worse on the field (e.g., winning percentage). Similarly, in
management teams, unequal pay has been linked to poorer firm performance. For
example, Siegel and Hambrick examined 67 top management teams of
U.S. firms, and found executive compensation dispersion was negatively
related to firm performance (market-to-book and total shareholder
return) for more technologically intensive firms. The researchers'
reasoning is that especially in technologically intensive firms,
multiway information processing and collaboration between senior
executives are required, which are impeded by having high levels of pay
inequity in the team. In organizational settings, across all levels of
the organization, research has also generally found a negative effect of
power dispersion on team performance. For example, Wellman, Mitchell et al., and Perry all found that perceived dispersion in referent
power, or status, decreased the performance of healthcare teams. In the
context of negotiating teams, several studies have shown power
dispersion to create more competitive and conflictual interactions and
to impair team performance outcomes. For example, Van Bunderen, Greer et al. and
Van Bunderen, Van Knippenberg et al. found that teams with a
formal power hierarchy (as opposed to flat power structure) had more
power struggles and lower joint outcomes during within-team
negotiations, especially when team resources were threatened by
conflicts in the broader organization. In studies of student groups,
power dispersion, such as seen in differences in dominance, sense of
power, and in the presence or absence of formal leaders, reduced team
open communication and member satisfaction and consequently diminished
team performance. For example, Carson, Tesluk, and Marrone found that
higher levels of power dispersion, in the form of more centralized
leadership (vs shared leadership), hurt the performance of student
consulting teams.
On the other hand, the functionalist account
suggests that power dispersion is associated with potential positive
outcomes. First, this perspective is rooted in research in
social psychology, which suggests that an unconscious preference for
hierarchy exists because of the comfort it
gives in prioritizing and clarifying information and interactions. Such clarity can satisfy
individuals' fundamental needs for structure, predictability, and
certainty. Second, power dispersion satisfies individuals' needs
for power and achievement and provides an effective
incentive structure for people motivated to move up the ranks in a power
hierarchy. By enabling promotion, differentiated compensation, and
intangible status symbols (e.g., job titles), power dispersion in teams
serves as a formal reward structure motivating individual members to
excel at work and engage in extra-role behaviors. Third, power dispersion is thought to
increase role clarity, which facilitates the division of labor, smooths
interpersonal interactions, and enhances coordination. Finally, the
functional account of power dispersion suggests that power
differentiations should reduce conflict and promote cooperation between
ranks, because lower-ranked members comply with and defer to
higher-ranked ones so as to maximize their short- and long-term
interests. Taken together, functionalist
accounts expect power dispersion to benefit team outcomes.
In
support of the functional perspective, some studies have shown positive
effects of power dispersion on team outcomes. Power dispersion in
management teams (such as via executive compensation dispersion or
dispersion in decision making influence) has been found to be positively
related to firm performance. For instance, Main, O'Reilly, and Wade examined 209
top management teams of public firms over five years and found
executive team wage dispersion to be positively related to return on
assets. In certain sport teams (e.g., NBA, NHL), power dispersion (based
on salary or talent level) has also been found to enhance the
likelihood of winning due to improved cooperation and coordination. In such teams having a key player, rather than
multiple stars, may help alleviate ego conflicts and team failures. Similarly, in some
negotiation studies, power dispersion has been shown to benefit team
outcomes. For example,
Sondak and Bazerman found that unequal power between negotiation
partners in terms of the parties' different potential outside
alternatives (i.e. one party has a great exit option, and the other
didn't) increased the quality of negotiated agreements. And in studies
of student teams, power dispersion also has been shown to benefit team
performance, particularly when based on
expertise. For example, Woolley
et al. found that teams which had high power dispersion in the
form of a clear expertise hierarchy better integrated information and
were therefore better at solving a hypothetical terrorist plot.
In
an effort to reconcile these two accounts (conflict and functional
perspectives) and to summarize the state of the literature, Greer, De
Jong et al., and Greer, Van Kleef et al. recently
conducted a meta-analysis across 54 studies (including 13,914 teams).
They found that the average main effect of power dispersion on team
performance and satisfaction across the studies included was negative.
They empirically demonstrated that this negative effect was explained by
heightened conflicts within power-dispersed teams, and did not find any
support for positive effects of power dispersion on performance via
coordination processes in power-dispersed teams. The authors suggested
that their findings showed stronger support for conflict than
functionalist accounts of power dispersion at this point in the
literature. They also raised the possibility that past functionalist
assumptions on the benefits of power dispersion, or hierarchy for teams,
may have been overgeneralized from findings which were theoretical or
measured individual level outcomes rather than team performance outcomes. They therefore suggested that the literature needs to
pay more attention to developing a deeper understanding of how and why
power dispersion may have a more negative effect on team outcomes via
conflicts in the team. However, they also showed that these effects are
sensitive to the context, with the negative effects of power dispersion
being weakened in teams where conflicts are unlikely (i.e. homogenous
teams with stable membership and stable hierarchies), and positive
effects of power dispersion being possible when the power differences
are clearly expertise based and when tasks require an especially high
amount of coordination (i.e. virtual teams, or teams where the hierarchy
is clearly expertise based).
Others have also begun to attempt
to reconcile these divergent findings on the effects of team power
dispersion. Different theoretical moderating models have been put
forward, and numerous empirical studies have
begun to test contingencies which may determine whether power dispersion
is good or bad for team outcomes. For
instance, Tarakci et al. found that performance differences
between teams with high and low power disparity are contingent on
whether the power holder has high or low competence. Power dispersion
benefits team performance when it is aligned with power holder's task
competence, but harms team performance when it is not aligned with task
competence. In another example, Van der Vegt et al. examined 46
teams in the field and found that power dispersion was positively
related to learning and performance when teams received team feedback,
but negatively related to learning and performance when teams received
individual feedback. This is because team feedback promotes a collective
improvement orientation within a team (i.e., how are we doing; what can
we do to improve our performance?), which leads high power members to
use their power advantage to help the team. Individual feedback on the
other hand promotes an individual improvement orientation (i.e., how am I
doing; what can I do to improve my performance?), leading high power
members to use their power advantage solely for their own gain. Relatedly, both Bunderson and Greer, De Jong
et al., and Greer, Van Kleef et al. show that power
differences are more negatively related to performance in teams where
there are functional differences and conflict susceptibilities. And
closely tied to these findings, Van Bunderen, Greer et al. and
Van Bunderen, Van Knippenberg et al. show that external conflicts
may also lead power differences to be more strongly related to
performance-detracting intra-team power struggles. Together, the body of
work on power dispersion suggests that power dispersion can often cause
performance-detracting power struggles in teams.
Power struggles in teams
The
primary behavioral process around power in teams which has been
examined in the literature is intra-team power struggles. Power
struggles can involve competition for formal resource control as well as
for more informal control, such as esteem in the eyes of others
[indeed, some research has specifically focused on such status conflicts]. Intra-team power
struggles are different from other known forms of intra-team conflicts
in their underlying driver - power struggles occur because of a desire
to change the relative levels of resource allocations in the team. At times, power struggles are overt, and can be
explicitly seen as such. At other times, power struggles may be
expressed more indirectly and instead may be seen in how they drive
other forms of conflict in teams, such as conflicts over the task (i.e.,
disagreements about the goals and outcomes of teamwork), relationship
(i.e., personality or value clashes), and process (i.e., disagreements
about team logistics, such as meeting time). This is because other types of conflicts are
oftentimes seen as less threatening, and therefore are more accepted and
more normative to express than power struggles,
which are mostly condemned. Indeed, research has shown that trying to
overstep or improve one's resource control is punished in teams. Therefore, rather than openly express such
counter-normative goals, members may instead use other forms of
conflicts as opportunities to gain power. For example, a member may
propose a new process to guide work on a specific task in order to gain
prestige in the eyes of others or control over a more desirable role
within the team. As another example of a hidden power struggle, during
such a task conflict, a member who is afraid of losing power may start
to heavily criticize a proposal, not because he does not agree with this
new way of working, but because he is afraid that by accepting this
proposal, the other member may gain power, and he might lose power. As
such, members may frequently use other forms of conflicts to express
their underlying power struggles.
Power struggles encompass a
large variety of behaviors. In order to
gain more power, members may both try to put or pull others down or to
bring oneself up, and they may do so in more
overt – out in the open for everyone to see and experience – or more
covert – hidden, more secretly executed – manners. For instance, members
may struggle for power by engaging in behind-the-scenes coalition
formation, purposely withholding information from each other, or gossiping about one another. Members may also in their power-quest
deceive, manipulate or undermine authority - for instance by explicitly
refusing orders or more implicitly ignoring orders. They
can also try to augment their power by dominating, coercing or
sabotaging other members. Members can also
try to improve their power position by increasing one's effort and
achievement, bragging about their achievements, or taking credit for
other members' work.
Power struggle behaviors may
not only manifest in many different ways, but they may also be portrayed
by members in all directions. That is, power struggle behaviors may be
directed upward from lower ranked members to higher ranked members, in
order to either bring higher ranked members down, oneself up or both.
For instance, lower ranked members may rally up together against higher
ranked members. Lower ranked members
may also make power moves by withholding access to persons, information
or instrumentalities, or by making high-ranked members
more dependent on the lower-ranked members. For
example, the secretary who is generally in charge of the allocation of
office supplies and space may use this power to purposely disadvantage
higher ranked colleagues. Power struggle behaviors may also come from
higher ranked members directed at lower ranked members – especially when
they feel threatened – in order to protect or improve their own power
positions. Indeed, it is not uncommon for high
power members, like the CEO's of top management teams, to be suspicious,
distrusting, and worried that other team members are plotting against
him or her. Therefore, higher
ranked members may, for instance, oppress or sideline lower ranked
members. Lastly, power struggle behaviors may also be directed
laterally, i.e., members of the same power rank may also compete with
one another for instance by
discrediting each other.
Power struggles have been nearly
entirely proposed to have a negative impact on team outcomes. First,
power struggles are notoriously difficult to clearly identify and
resolve, as they are often indirectly expressed via other behaviors,
such as pushing more aggressively during a task conflict or claiming a
desirable role during a process discussion.
Conflicts can only ever help performance when the real issues are
brought to the table and discussed. However, power tends to be a very
sensitive topic, which people find it difficult to openly talk about,
and therefore power struggles are rarely openly discussed in teams,
making their eventual resolution very problematic and their chance of
escalating likely. Second, power struggles make
members primarily concerned with their own power position, and as such
distracts them from their task and team activities. Third, power struggles
are likely to sour personal relationships between members, which impacts other important pre-requisites of team
functioning and performance, including intra-team trust and the willingness to share information and cooperate
with one another. Fourth, because
power is often seen as zero-sum, when one member seeks power, this can
be threatening for other team members. As a result, they may seek to protect or
bolster their own position in response to perceived power moves by
others. This, together with the fact that changes in
the intra-team power distribution affect all members of the team, makes
power struggles likely to be contagious within teams. As such, the implications of power struggles
tend to be long-term and intractable, thereby harming effective teamwork.
In support
of the above theorizing, research thus far does show that power
struggles are likely to negatively affect team outcomes. For example, Greer and Van Kleef video-coded power
struggles in both student negotiation-dyads as well as real work teams
performing an information-sharing exercise, and found power struggles to
impede intra-team conflict resolution. Power struggles have also been
found to impair team decision-making quality. For instance, Spoelma and Ellis let 90 four-person student
teams conduct a distributed information team decision-making task in
which students needed to discuss and then decide which of the described
university professors would be the most qualified candidate for an
endowed chair position. Teams that showed more power struggles made
poorer team decisions. Last, power struggles have been found to harm
team performance. As an example, Greer, Van Kleef et al. found in their study with retail outlet teams that higher levels
of self-reported power struggles were negatively related to the
financial performance of the team − as measured by the number of sales
divided by the number of customers walking into the retail outlet per
day. In sum, at this point in the literature, findings have nearly
universally shown that power struggles negatively affect team outcomes.
Given
the potentially devastating effects of power struggles for team
outcomes, research has begun to examine how such power struggles can be
prevented or managed. For example,
Lee, Choi, and Kim showed in a multi-method set of studies that
gender diversity can ameliorate the negative effects of status conflicts
in teams. De Hoogh et al. showed that the deleterious effects of
power struggles for team performance are ameliorated when leaders
exhibit less autocratic tendencies. And, Bendersky and Hays showed that in teams with initial high disagreement about ranks, power
struggles about such ranks can actually lead to subsequent higher
agreement on internal team hierarchies, highlighting a situation in
which power struggles could even potentially benefit team outcomes.
Contrasting findings on power at the individual vs. team level
From
our review of the existing literature on power in teams, several key
conclusions emerge. First, team power-level seems to exert a generally
negative effect on team outcomes, which is largely driven by increased
(power) struggles within the team. Second, team power-dispersion also seems to exert a
negative effect on team outcomes, again via team power struggles, but
these effects do seem to be more contextually dependent. Third, team power struggles - disagreements and competition of
the control of resources in the team, also seem to negatively impact
team outcomes. These
conclusions offer relatively dark implications about the effects of
power when conceptualized and analyzed at the team-level of analysis.
Interestingly,
these findings stand in contrast to the generally rosy view of the
effects of power when operationalized at the individual level of
analysis. At the individual level, having high power in one area, such
as the rank, can lead to a host of benefits and accrual of other
resources, such as higher decision-making authority, monetary benefits,
organizational ranks and promotions, prestige, recognition, control,
agency, independence, and well-being. Additionally,
power at the individual level has also been shown to increase the actual
capabilities and performance of power holders, increasing approach
orientation, executive functioning, goal orientation, creativity, and
task performance. Finally, power has even been shown to
promote individual well-being, including affect, life satisfaction, and reduced stress. These
benefits stand in contrast to what the emerging research on power at the
team level is showing - when at least one high-power member is present
within a team (as is the case in both high power-level and high
power-dispersed teams), the team as a whole tends to suffer,
with team performance and satisfaction being lower and turnover higher.
Given
this large disconnect between what happens when power is conceptualized
at the individual versus team-level of analysis, a stronger theory at
the team-level of analysis is needed to explain why the benefits of
power at the individual level can lead power at the team-level to harm
team outcomes. We present an emergent, inductive theory, based on our
review of the burgeoning literature in this area below.
An emergent theory of power in teams

Team power structures which foster power sensitivity
We propose
that in teams that have at least one high power member, such as in high
power teams and teams with high power dispersion, teams will be
collectively more sensitive to power. With power sensitivity, we posit
that members are excessively perceptive of, affected by, and responsive
to resources in the team. This could mean that members categorize
themselves and others in the team on the basis of resource possession,
define themselves in terms of their power roles, and are vigilant for
changes in resource control within the team which could affect their own
power levels. For example, when teams are power-sensitized by the
presence of at least one high-power member, intra-team tensions may
easily arise when one member gets promoted to a more senior role on a
project or even when a member gets a new laptop or other new equipment.
We
theorize that members of high power teams and high power dispersed
teams are power sensitive because when at least one member in the team
has high power, the inherent benefits of possessing power (and the
disadvantages of not possessing power) become salient to all members of
the team. As mentioned,
possessing high power provides members with both material and
psychological benefits, such as greater decision-making authority,
higher salary, promotion, prestige, recognition, control, agency,
independence, and well-being.
Therefore, in teams with structures that signal these benefits (by
having at least one high power member, i.e., high power teams and high
power dispersed teams), all members are sensitive to power. Those
members who have power value their powerful position and are thus afraid to lose it.
And, any other members that do not have power feel vulnerable in their
powerless position and are thus eager to obtain power.
We draw on social comparison theory and its derivatives, such as competition
theory, to explain how the members of
both high power-level and high power-dispersed teams develop power
sensitivity. Social comparison theory postulates that people have the tendency to self-evaluate by
comparing themselves to others on the dimensions that are important to
them. Based on such social comparisons, people consequently become
concerned with achieving and maintaining a superior position on such
dimensions. We argue that especially in teams where at least one member
has power, power becomes an important comparison dimension for members,
thereby fostering members to continuously compare their power position
in the team with that of other members. These social comparison
processes around power in turn, are expected to make members very
sensitive to the intra-team distribution of resources more generally,
and their own power position within the team more specifically.
We
now discuss how each individual power role within both high power-level
and high power-dispersed teams can lead to team-level power
sensitivities via social comparison. First, in high power-level teams,
all members have high power, and therefore greatly value power and are highly vigilant in seeking to
retain their power. When the other members in the team also have
high-power, this can be threatening for high-power members, as other
high-power members can be expected to be power-hungry (as well) and
quick to lash out. This can lead members to be
paranoid - a common occurrence in organizations, where members
experience a heightened and exaggerated state of distrust and suspicion. Indeed, paranoia is most likely to emerge in situations
with high social uncertainty.
Such uncertainty exists when multiple high-power members interact, as
other members worry about their standing vis-à-vis their high-power
teammates, who value power as much as themselves and are likely to act
to protect and promote their own individual power positions. This can lead members of high-power teams to be highly
sensitive, or reactive, to any mention of power in the team. Indeed,
Spataro, Petit, Sauer, and Lount found that high-power peers are
extremely sensitive to each other's behavior.
In high
power-dispersed teams, teams are also likely to be sensitive to power,
albeit for slightly different reasons. In high-power teams, two key
power roles exist - high power individuals and low(er) power
individuals. High power individuals working with low power individuals
may not have the same level of paranoia as those working with other high
power individuals, but they will still exhibit the hallmark tendencies
of powerful individuals. This means that high power individuals working
in teams with low power individuals (i.e., high power members in high
power dispersed teams) call the shots in the team, and are therefore in a
very privileged position. They receive, for instance, higher decision-making authority, and
more control and recognition. Although high power individuals make
pleasurable downward social comparisons in their teams (as they hold the
more favorable position), the downside is that such favorable
comparisons amplify the perception of one's valued position, and makes
one even more afraid to lose it. Indeed, an abundance of
research shows that high power individuals are easily threatened in
their position.
Therefore, high power individuals tend to be cautious of lower power
individuals, and try to keep them at a distance. This
makes high power individuals in power-dispersed teams quite sensitive to
power and quick to react on any potential perceived power dynamics in
their teams.
Low(er) power individuals working in teams with high
power individuals (i.e., low power individuals in high power dispersed
teams) have little to no decision authority within the team, and are
therefore in an underprivileged and vulnerable position. While researchers have argued
that low power individuals tend to justify the power dispersed system
that they are part of, and as such do not necessarily rebel against it, this does not mean that low power individuals
are unaware of or happy with their deprived position in the team. Indeed, low
power individuals do socially compare their power position with that of
other members, which can result in painful upward social comparisons, that reminds them of
all the benefits they lack and the vulnerable position they are in.
Indeed, low power individuals are dependent on high power individuals
for their rewards and punishments, and high-power individuals may decide to use this power to their
own advantage, thereby neglecting or even mistreating low power
individuals. As a result, low power individuals
in power-dispersed teams are likely to make upward social comparisons,
due to the benefits they see that high power individuals have in the
team, making them very cognizant of the inequity of their team's power
structure and their vulnerability within it. Therefore, in
power-dispersed teams, all members – the lone high-power member or the
other low power members – are sensitive to power, albeit for different
reasons, and this leads the team as a whole to have a high level of
power sensitivity.
Accordingly, we propose that in team
structures where at least one member has power (thus teams with
high-power level or high-power dispersion), teams become sensitized to
the topic of power via a process of social comparison:
Proposition 1
Team
power structures which have at least one high power member (i.e.
high-power teams, where all members have high power, or teams with high
power-dispersion, where the person at the top holds high power) will
have increased intra-team power sensitivity compared to teams without
high-power members (i.e. egalitarian and/or low-power teams).
When and why power sensitivity elicits power struggles
Power
sensitivity of members in high power teams and teams with high power
dispersion may elicit team power struggles, as members that are
excessively perceptive of, affected by, and responsive to the
distribution of resources in the team are more prone to try to protect
or improve their own power position in the team. However, we argue that
this link between power sensitivity and power struggles is largely
contextual. In other words, being sensitive to power does not
necessarily mean that members will struggle for power. In this conflict
account of power in teams, we theorize that only in situations where
members' resources are perceived to be threatened (either due to
internal team factors or due to external team factors), power
sensitivity will translate into power struggles. When such threats are
absent, teams will remain sensitive to power, but this will not impair
their interactions or outcomes. In such settings, power could even be
used to benefit teams. We focus here on unpacking exactly why and when
power could harm teams in such situations, and call for future research
to extend our research to understand how once the downsides of power are
turned off, the benefits of power for team outcomes can be achieved.
Internal team threats
We postulate that internal team factors
that create a perceived threat to members' (personal) resources make
members more likely to act out on their power sensitivity. Namely,
internal team threats implicitly threaten members' power position, and
thereby encourage power-sensitized teams to engage in power struggles.
Internal factors that create threats to members' resources are aspects
of the internal team environment which make power in the team unstable
and therefore more easily contested. Such factors can include great
power inequities within the team, illegitimate power dispersions, easily mutable power dispersions, and factionalization within the team. All of these factors make members of high power-level and high
power-dispersed teams concerned about their personal resource control
and power position, and thereby provoke members of power-sensitive teams
to fight for their own position, triggering team outcome-detracting
internal power struggles.
When power sensitive teams have great
perceived inequities, they are more likely to get embroiled in power
struggles. Inequity is inherent to power dispersion. However, the degree
of inequity may vary in power-dispersed teams. Power dispersion can be greater or
smaller, meaning that there are more or less inequities between members.
The larger the inequities between members (i.e., the greater the power
dispersion), and the more unequally resources are distributed, the more
likely members will engage in power struggles. That is, lower ranked
members may consider the power distribution to be unfair, and may start
to revolt. Higher ranked members may also
be extra afraid to lose their powerful position (i.e., the more you
have, the more you can lose), and may start to actively defend their
position. Support for this idea comes from research on management teams,
which shows that more inequitable distributions of power increase
political behaviors and power
struggles. Related research also shows
that when inequity is highlighted in the layout of how passengers board
airplanes (they have to walk by first class seats to get to economy
seats), conflict is more likely (i.e., air rage incidents). Finally, the Arab Spring also illustrates how great
inequities may lead to power struggles. In the countries of the Arab
Spring, inequity had become extreme − dictators had all the power and
the people had none. Such extreme inequity provoked the people into
rising up and deposing (or trying to depose) their leaders in a violent
way. Therefore, great inequities are expected to amplify the
relationship between intra-team power sensitivity and power struggles.
Illegitimate
power dispersions are also more likely to become contested. Power dispersions can be
perceived as illegitimate, or based on reasons which are unfair or
undeserving, due to several reasons. One reason could be that the
process through which power positions are obtained is seen as
unreasonable or unfair (e.g., high rank is obtained due to nepotism
rather than meritocracy or democracy). Another reason may be that the
criteria on which the power dispersion is based are seen as fraudulent
(e.g., the power dispersion is dominance rather than competence based).
Last, the norms, rules, and parameters that regulate the ongoing
stability of power dispersion may be viewed as incorrectly, illegally,
or unfairly established. When power dispersion is perceived as illegitimate, this tends to
lead lower ranked members to rebel against the current distribution of
power. Support for this comes from the
organizational justice literature which shows that perceptions of
organizational injustice are positively associated with a wide variety
of protests. Illegitimacy may also promote
dominant and competitive behaviors from higher ranked members, who
perceive their powerful position to be less secure and hence try to
acquire more power to strengthen their position. As such, power
illegitimacy encourages members to try to change the current power
structure, and thus to act on the power sensitivity within the team.
When
power positions are mutable, i.e., the power dispersion is less rigid
and stable, competitions over power between members are more common. When there is greater mutability in a power
distribution, there is greater opportunity for upward mobility, which
motivates members to compete over power, as they hope to advance in the
hierarchy. Greater mobility does not only
motivate lower ranked members to try to promote their rank, it also
motivates higher ranked members to protect their rank, as they may feel
threatened in their position. Indeed, in power dispersions that are less
stable, higher ranked members are known to act in self-serving manners,
and at times even to pre-emptively strike, in order to safeguard their
own position. This suggests that when power is
salient and positions are mutable, members will be focused on promoting
and protecting their own individual position in the team. Therefore, in
teams with high position mutability, power sensitivity is more likely to
result into intra-team power struggles.
When teams are more
factionalized, the relationship between power sensitivity and power
struggles is also expected to become stronger. Teams become
factionalized when members put themselves and each other into social
categories, rather than seeing each other as individuals. In start-up
teams, early stage founders often struggle to keep sales people and
engineers from factionalizing into subgroups that compete with each
other. When teams become factionalized, the threats posed by
us-versus-them conflicts within the team may spark underlying power
sensitivities, leading power differences to ignite turf wars between the
factional groups. For example, Eisenhardt and Bourgeois found
that when team power dispersions are prone to inequality or
factionalization, members are more likely to engage in intragroup
politics. Similarly, Zahra and Pearce suggested that power
factionalization among high-power board members heightens disagreement
and fighting.
However, when internal resource threats are absent,
members are less likely to act on their power sensitivity. For example,
when the distribution of power is more equitable, members are less
likely to engage in political activities in order to expand their own
resource control. And work by
Anderson and colleagues has shown that people, in legitimate power
dispersions, are careful to not overstep their position, as such
oversteps can be heavily punished by their team members. Moreover, when members'
power moves in teams are seen as legitimate, the upcoming power
transitions within the team tend to take place smoothly and eventually
benefit team effectiveness.
Therefore, we propose that power-sensitized teams (i.e. high-power teams
and teams with high power-dispersion) will only have team
outcome-detracting power struggles when teams experience internal
threats to member resources. When threats are absent, power
sensitivities will not lead to downstream negative consequences for
teams.
Proposition 2
When members in teams perceive
personal resource threats within the team, such as from perceiving
positions in the team as inequitable, illegitimate, mutable, or
factionalized, power sensitivity will increase intra-team power
struggles.
External team threats
We
further argue that external team factors that pose a threat to teams'
perceived levels of resources will also increase the likelihood that
team power-sensitivity provokes power struggles. This is because
external factors that form threats to team resources indirectly also
threaten members' personal resources, as members receive their personal
resources from the team's resource pool. External threats
to team resources could include intergroup conflict, environmental uncertainty), and organizational change. We propose that members of high power
teams and teams with high power dispersion, due to their power
sensitivity, will be mainly concerned about the individual-level
implications of the resource threat (and thus how this resource threat
translates to their own power position) and fear that other members will
do the same. That is, power sensitive members are vigilant for changes
in resource control within the team, and when resources are threatened,
a change in resource distribution become more probable. Therefore, when
resource threats occur for power-sensitized teams, members are likely
to experience this as a threat to their own power position, and power
struggles will ensue.
When power sensitized teams get involved in
intergroup conflicts, power struggles are a likely consequence.
Intergroup conflicts between teams are common occurrences in
organizations, as teams are mutually dependent on the same valuable but
finite organizational resource pool. For instance,
teams may come into conflict with each other about the allocation of
resources, such as budget or personnel. Intergroup
conflicts inherently pose a threat to a team's own internal resources,
as these conflicts may result in teams losing out on desired resources.
But also, teams need to expend time and energy towards battling the
conflicting team, which means that team resources cannot directly be
converted into team tasks. This press on team resources also threatens
members' individual resource shares, which will stimulate power
sensitive members to seek to protect their own individual resource share
and power position. Support for this notion
comes from a multi-method study by Van Bunderen, Greer et al. and
Van Bunderen, Van Knippenberg et al. They showed, with both
ongoing teams in a health insurance organization and student negotiation
teams, that resource threatening intergroup conflicts increased power
struggles in teams with high power dispersion, but reduced intra-team
power struggles in teams with low power dispersion (thereby supporting
the general assumption that resource threats in general, and intergroup
conflict specifically, may have cohesive effects on teams with low power
dispersed structures).
When power-sensitized teams operate
in volatile, high uncertainty environments, power struggles are also a
likely result. In volatile, high uncertainty environments, it is
difficult for members to predict what the future will bring, creating
uncertainty about the future resource supply for the team. While resources may not currently be scarce for these
teams, the fact that this can change at any moment makes members worried
about and focused on team resources. We expect that this anxiety
translates for power sensitive members into a concern about their own
personal resource share and hence their power position, increasing the
likelihood of power struggles in such situations. In support of this
reasoning, a qualitative study by Eisenhardt and Bourgeois on
power and politics in top management teams in the micro-computer
industry showed that in high velocity environments, high uncertainty
around resources amplified power and politics within teams.
When power sensitized teams are confronted with
organizational change, internal power struggles are a likely
consequence. In order to stay competitive, organizations may often
choose to reorganize or reprioritize. Such organizational changes tend to
pose a resource threat to organizational teams, as they may cause teams
to lose out on budget, membership, or status. Also in this situation, we expect members
that are sensitive to power to become mainly concerned about what this
impending organizational change means for them personally, and as such
to focus on their own personal survival - leading them to want to
bolster their own individual power position. Support for this prediction
can be found in work by Van Bunderen, Van Knippenberg et al.,
who show in a field study that anticipated organizational change in
teams increased social comparisons around position as well as team
performance-detracting power struggles in teams with high power
dispersion, but decreased these processes and dynamics in teams with low
power dispersion.
When external team resource threats are
absent, members are less likely to let their power sensitivity guide
them and less likely to act out to preserve their power. For instance,
when teams operate in very stable, collaborative, resource-abundant
environments, and members' power positions are not threatened, members
of power-sensitized teams may not vie with another for power. As such, we posit that power-sensitized teams (i.e. high-power
teams and teams with high power-dispersion) will only experience team
outcome-impairing power struggles when teams experience external team
resource threats:
Proposition 3
When teams face external resource threats, such as from intergroup conflict, environmental uncertainty, or organizational changes, power sensitivity will increase intra-team power struggles.
Power struggles and team outcomes
Finally, we examine the
downstream effects of our model on team outcomes, via intra-team power
struggles. There are two key categories of team outcomes typically
examined in the teams literature. The first category is team performance outcomes, or the degree to
which a team accomplishes its goals, as seen in task-indicators such as
team output quality, quantity, and efficiency. The second category is team viability, or the ability of
the team to continue into the future based on member willingness to
remain part of the team, as seen in socio-affective indicators, such as
team commitment, satisfaction, and turnover intentions. We propose that intra-team power struggles jeopardize
team performance and viability outcomes in various ways.
First,
power struggles are likely to detract from team outcomes, as they
distract members from their task at hand. Team members often struggle
over power via political behaviors, such as coercion, lobbying,
coalition formation, interruption, attempts to control, or impression
management strategies. For instance, when two members are vying for power, they
may spread gossip about each other or ingratiate other members to get
them on their side. They may also try to dominate team meetings by
pushing their own agenda and interrupting or even ignoring their rival's
input. As members' time and energy are fixed resources, investing in
power struggles thus inevitably crowds out members' time and energy
toward core team goals. This directly hurts team
performance, and when teams fail to meet goals, this can also negatively
impact members' motivation to work in the team again, harming team viability outcomes as well.
Second,
power struggles ruin the foundations of intra-team cooperation. The
typical manners in which people struggle for power (e.g., coercion)
create tension and hostility among team members, which undermines psychological safety, intra-team trust,
and members' willingness to share information and cooperate with one
another. When
members are unwilling to cooperate together to achieve team goals, the
value of teams are lost, and teams are unlikely to achieve their task
goals. Additionally, when teams evolve a competitive, tense
atmosphere in the team, members' emotional experience in the team is
likely to be negatively impacted, harming team viability as well.
Finally, power
struggles in teams are contagious - once triggered by one or more
members, power struggles can quickly spread throughout the entire team. As people are sensitive to potential power
loss, once power
struggles emerge, other members might feel threatened, and thereby
involuntarily get involved in power struggles to protect their own power
positions. For example, in a department meeting in a university, if one
professor enters into a fight with another professor about the
allocation of resources to different areas in the department, other
professors might be concerned about the resources going to their own
areas as well, and feel compelled to join in the fray, illustrating how
power struggles spiral and can derail team goals, such as the outcomes
of this department meeting. In sum, we suggest that power struggles can
harm team performance and viability outcomes by distracting members from
team task accomplishment and hurting collaborative processes. We therefore propose:
Proposition 4
Intra-team power struggles detract from team outcomes, such as team performance and viability.
Summary of our conflict account of power in teams
In sum, in our
conflict account of power in teams, we propose that the benefits that
power has been shown to offer individuals may paradoxically lead power
to, at times, corrupt social interactions in teams. This is because the
benefits that power introduces for individuals may become a point of
resentment and contention within a team. When at least one single
high-power member in a team is present, this increases the sensitivity
around power in the team, making all team members excessively responsive
to resource allocations. This in turn, makes members likely to compete
for power when they feel that their resources within the team are
threatened, thereby spiraling team outcome-detracting power struggles.
We hope with this account to fully explain why and when power can
negatively impact teams. By understanding the mechanisms and levers by
which power can harm teams, we can seek to remove the deleterious
effects of power for team outcomes.
Discussion
As the epic power struggle between Apple's founder Steve Jobs and Apple's CEO John Sculley illustrates, power within the team context may have detrimental consequences for teams and their broader organizations. With our conflict account of power in teams, which emerges from our review of the literature on both the team-level and the individual-level effects of power, we aim to explain why and when power may harm teams. We outline below the immediate theoretical implications of our review and emergent model, and then address new and important topics for future research that our paper helps to open as viable and important channels for future research, including the need to identify the potential upsides of power for teams.
Theoretical implications
We
first elaborate on the implications of our explanations for how power
may corrupt team interactions. The assumption has been that power
structures – especially power dispersion but also to a lesser extent
power level – serve team
effectiveness. This assumption was derived from work which has found
power to serve individual effectiveness. However, our review shows that overall
empirical evidence suggests the opposite to be true in teams - namely,
that power in teams negatively relates to team outcomes. While we acknowledge that
contingencies exist for the negative effects of power structures for
teams, our work does point out that the past positive perspectives,
which drew on the benefits of power for individuals to predict the
functionality of power in teams, do not adequately explain the data that has arisen in this area.
As such, our findings qualify past functional perspectives on power in
teams, and suggest that conflict
perspectives on how power may negatively impact team-level outcomes
merit further attention and expansion.
To this end, we develop an
emergent theoretical model in which we explicate why power may impair
teams, or in other words why high-power teams and teams with high power
dispersion tend to have lower team outcomes. For this, we reviewed,
contrasted and then integrated the bourgeoning literature on power in
teams (surrounding team power-level, team power-dispersion, and team
power-struggles) with the literature on the individual-level effects of
power. This resulted in our emergent theory in which we introduced the
concept of power sensitivity and explained that the largely detrimental
effects of power for teams can be understood by the
predominantly positive effects of power for individuals.
Power sensitivity, or members' strong reactivity to resources in the
team, stems from having at least one high power member in the team,
which signals the benefits of power to individuals. This saliency of the
benefits of power makes power a desirable and sought-after good,
thereby increasing the likelihood of members socially comparing against
one another and ultimately competing with one another for power. The
identification of members' power sensitivity as the mechanism through
which team power structures affect power dynamics has important
implications for both the team-level as well as the individual-level
literatures on power. For the team-level, power sensitivity is a
synthesizing construct as it explains both the effects of team
power-level and the effects of team power dispersion on team dynamics
and outcomes. This suggests that contextual research that has been
performed with high power teams may apply to high power dispersed teams
as well and vice versa. For the individual-level, power-sensitivity can
be viewed as a new negative effect of power for the power-holder. The
positive effects of power have been largely found in isolated laboratory
contexts where power holders were safe in their power position. However, in the real-life
setting of a team, power is often contested precisely because it is so
beneficial, and in such settings it is possible that
power sensitivity may also impair individual outcomes, as well as team
outcomes. As such, we extend conflict perspectives on power in teams by showing in our review that having power in a social setting is
not an unequivocally positive experience, and then explaining in our
emergent theory how the downsides of power comes about in teams via
increased conflict sensitivity.
Last, with our model we clarify
when power can harm teams. While power sensitivity can be seen as a
precursor for power struggles, power sensitive members do not always
struggle with each other for power. There needs to be a trigger that
ignites power struggles in power sensitive teams, and we argue that a
resource threat may function as such a trigger. When members either
experience a personal resource threat, due to, for instance, inequitable
or illegitimate resource allocation within the team, or when there is an external resource
threat, due to for example an intergroup conflict or scarcity, they are much more likely to act upon their
power sensitivity. This contextual view is important for both team-level
as well as individual-level research on power. For team-level research, this implies that
threats both inside and outside of the team may jeopardize the
effectiveness of team power structures, and therefore it is important to
identify what these threats are. For individual-level power research, our emergent theory implies that power in a
threatening social context may be utilized as a tool to protect oneself.
The utilization of power as a protection tool has hitherto been
under-researched as a strategy for individuals to mitigate threat. For
team-level power research, this implies that more effort needs to be
given towards understanding when threats in a team's environment will
ignite power struggles in teams, as opposed to unifying teams as
researchers have commonly assumed will happen in the face of team
threats.
Future research directions
With
our conflict account of power in teams, we focus on why and when team
power structures foster competitive power dynamics in teams. We
identified two categories of factors, both internal (personal threats)
and external (resource threats) to the team, that are likely to ignite
the link between power sensitivity and team outcome-detracting power
struggles. However, there is room for future research to investigate
other mitigating factors that may discourage power sensitive teams from
getting embroiled in power struggles. One important factor may be
whether members view power as fixed or as expandable. In our theory, we
propose that members tend to view power as zero-sum, i.e., a
non-expandable pie, and that this is
why power sensitive teams tend to fall prey to power struggles. However,
teams may also view power as non-fixed and expandable, meaning that one
member's power gain does not detract from other members' power. In teams where members have this belief, power
sensitivity does not necessarily have to lead to power struggles. As it
is likely that there will always be teams that are high power and/or
power dispersed, it is important to identify situations that mitigate
the harmful effects of these power structures, for instance by fostering
expandable-pie beliefs.
Another key future research direction
lies in understanding why and when power could benefit teams. Our goal
with our emergent theory here was to make sense of the negative
conclusion from our review – that power hurts team outcomes, and
understand how it could be reconciled with more positive perspectives on
power from the individual-level of theory and analysis. We therefore
focused on explaining when and why negative effects of power can occur
in teams, but we do acknowledge that these effects are highly
contextually dependent – in teams without resource threats (such as a
government office with a 5-year guaranteed budget), power in teams, be
it power dispersion or power level, may not negatively influence team
outcomes. In such and other situations, in which members do not feel
vulnerable in their power position, power in teams may actually even
benefit team outcomes. For instance, when team members do not see power
as fixed sum (i.e., your power gain, is my power loss) but more an
expandable pie (e.g., you have power in this domain, I have power in
another domain), power may help rather than hurt teams. We leave it for
future research to understand the how, why, and when of this more
positive pathway. Potential avenues could include looking at what power
does to motivation, shared understandings of task, and speed of action
in teams.
Yet another key future research direction is
understanding how the different bases of power that are present in teams
may interrelate. In teams, multiple bases of power may be present
(French & Raven, 1959). When teams have high power-base diversity,
such that different members each control different types of power bases,
this may help reduce power struggles in teams, by reducing the
likelihood of social comparison, threat, and conflict. Indeed, research suggests that members may actually even
seek out such power-base diversity across members. Namely, research
shows that when power is salient, individuals help each other carve out
unique identities, and create an optimal differentiation in the
team which can improve members' self-esteem and thereby cooperation. These positive processes in turn can improve team and
individual outcomes. However, power diversity also has the potential to
hurt teams. Some research has suggested that the presence of multiple
bases of power in a team can promote conflict among different political
positions. Other related research
suggests that allowing members unique areas in which they can exert
influence can create representational gaps and different thought worlds
which may clash. One way to
reconcile these different views is to examine the role of a ‘hierarchy
of hierarchies'. Greer, Dannals, and Rao provided the evidence
which suggests that teams are most functional when a clear hierarchy
exists, but everyone in the team has their own distinct power base. By
having an overall hierarchy to bridge across the different power bases,
this can allow a coordination mechanism to align different power areas,
reducing politics and conflict. Additionally, by having clearly distinct
power roles within a power-dispersed team, this can reduce power
sensitivity and ensuing power struggles by reducing the relevance of
social comparisons across ranks. For example, in an early stage
start-up, it's critical that all members acknowledge the CEO as the
overall leader, but teams will perform best when each member has their
own unique area of esteem and ownership within the start-up, be it
owning a certain piece of code or being in charge of managing the
relationships with a set of clients. Future investigation into how the
different bases of power in teams shape member positions and team
interactions is therefore essential. For example, questions could
include assessing when power-base differences are good or bad for teams,
how members compose their own unique profiles of power bases in teams,
and when and why an overarching hierarchy across power bases is needed.
A
final key future research direction lies in understanding the temporal
dynamics of power in teams. While research has often suggested that
power disparities may be self-reinforcing and stable over time in groups, other research suggests that power
levels can and do change in groups. In understanding the
potential temporal dynamics of power over time, several important
questions exist. One area of questions extends to how and why power
changes in teams. Is there a natural pendulum in teams, such that teams
swing back and forth between the extremes of high and low power
dispersion, or otherwise said, hierarchy and equality? If so, what
prompts swings in either direction? And how can such swings be guided?
Research has shown that swings to high power-dispersion, may encounter
more resistance than swings to low power dispersion, suggesting that swings in
that direction may require more intentional management than pushes
towards equality.
A related set of questions extends to when
power is in a temporal sense more or less functional for teams. Matusik,
Hays, and Galinsky suggests that power disparities are more
useful in the short run than in the long run. However, questions remain
as to what the tipping point is to shift power differences from
functional to dysfunctional for teams. Similarly, questions exist as to
the length of time that power dispersion is useful for teams. And
finally, there are questions about whether teams, in order to be
functional, should naturally cycle through the hierarchy-equality
pendulum. For example, Navy seal teams have often traditionally
struggled with the balance between hierarchy and equality. The military
itself is a highly hierarchical, power dispersed organization, yet Navy
seal teams have to operate in complex, uncertain situations where the
ability of all members on the team to speak up and have voice in
determining action can be essential. This struggle has led them to
separate their hierarchical structure by the phase of their
interactions. They endorse active hierarchical structures on the ground
while on missions, but when they reconvene for debriefings, they
emphasize egalitarian structures, as hallmarked by literally removing
their rank bars at the door before entering their debriefing meeting.
This example raises the question whether highly functional teams are
able to naturally shift their power structure to match the situation, or
are such shifts so difficult that teams with different structures
should be convened for different tasks?
Conclusion
Our review of the growing literature on power in teams
suggests that power can have a negative influence on the functioning
and outcomes of organizational teams. Understanding why and when this
negative influence comes into play is essential for both researchers and
practitioners seeking to improve team effectiveness. We developed an
emergent theory to suggest that the very reasons that make power great
for individuals may paradoxically make power problematic for teams. When
the benefits of power become salient (when there is at least one high
power member in the team), teams become sensitized to power. When teams
face resource threats, this power sensitivity ignites into team
outcome-detracting power struggles. By understanding why and when the
dark side of power can unfold in teams, we hope to open the door for
future research to understand how, why, and when power can become a
useful tool for the effectiveness of organizational teams.