4.2 Additional Content
Completion requirements
Techniques for Making Better Nonprogrammed Decisions
Step 1: Recognizing That a Decision Needs to Be Made
Ineffective managers will sometimes ignore problems because they aren't sure how to address them.
However, this tends to lead to more and bigger problems over time. Effective managers will be attentive to
problems and to opportunities and will not shy away from making decisions that could make their team,
department, or organization more effective and more successful.