Understanding and Meeting Client Expectations: Dealing with Problems | Saylor University

Callback standard_after_main_region_html in quizaccess_proctoring component should be migrated to new hook callback for core\hook\output\after_standard_main_region_html_generation

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Understanding and Meeting Client Expectations: Dealing with Problems | Saylor University

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This chapter discusses why you should understand client expectations so that, as a project manager, you can meet those expectations. It also presents techniques for assuring that the client's expectations stay grounded in the scope and includes a discussion about project changes.

Dealing with Problems

Learning Objectives

Describe standards and procedures for dealing with problems.
Describe the advantages of dealing with difficult issues as soon as they arise.
Describe the importance of establishing methods for revising major decisions.

Projects always experience unexpected problems that produce stress. Dealing with problems with competence is vital to maintaining a good relationship with clients.

Callback before_footer in local_aigrade component should be migrated to new hook callback for core\hook\output\before_footer_html_generation

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