Contingency Approaches
Read this section and study each of the four models closely. We'll take a
closer look at the Vroom-Jago-Yetton model in Unit 3. Which of them
have you seen in action?
Leadership and Decision Making: The Vroom-Yetton-Jago Model
The Vroom-Yetton-Jago model is a leadership theory of how to make group decisions.
LEARNING OBJECTIVE
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Apply the Vroom-Jago decision-tree model to guide leaders in a decision-making situation
KEY POINTS
- Different tasks and situations require leaders to make different types of decisions.
- There are five different approaches to making group decisions according to the degree and type of follower participation.
- The Vroom-Yetton-Jago model employs a decision tree for determining the right mode of decision making under different conditions.
TERMS
- Contingency Approach
A school of thought on leadership that proposes that there is no single ideal leader or leadership style. Also known as situational leadership.
- decision tree
A visualization of a complex decision-making situation in which the possible choices and their likely outcomes are organized in the form of a graph.
- autocratic
Conducted alone and with sole responsibility.
The Vroom-Yetton-Jago model is a contingency approach to group decision making that is designed specifically to help leaders select the best approach to making decisions. The model identifies different ways a decision can be made by considering the degree of follower participation. It proposes a method for leaders to select the right approach to making a decision in a given set of circumstances.
Decision Types
The Vroom-Yetton-Jago model defines five different decision approaches that a leader can use. In order of participation from least to most, these are:
- AI – Autocratic Type 1: Decisions are made completely by the leader. Leaders make the decision on their own with whatever information is available.
- AII – Autocratic Type 2: The decision is still made by the leader alone, but the leader collects information from the followers. Followers play no other role in the decision-making process.
- CI – Consultative Type 1: The leader seeks input from select followers individually based on their relevant knowledge. Followers do not meet each other, and the leader's decision may or may not reflect followers' influence.
- CII – Consultative Type 2: Similar to CI, except the leader shares the problem with relevant followers as a group and seeks their ideas and suggestions. The followers are involved in the decision, but the leader still makes the decision.
- GII – Group-based Type 2: The entire group works through the problem with the leader. A decision is made by the followers in collaboration with the leader. In a GII decision, leaders are not at liberty to make a decision on their own.
Decision Trees
The Vroom-Yetton-Jago model also provides guidance for leaders trying to determine which approach to decision making to use (AI through GII). The model uses a decision-tree technique to diagnose aspects of the situation methodically. This technique involves answering a series of yes or no questions and following the yes path to the recommended type of decision-making approach.
Think about a decision to take a vacation. One decision (go on vacation) leads to further decisions (whether to go to Europe, visit family, or go camping), all of which lead to another tier of decisions. The Vroom-Yetton-Jago model utilizes decision trees to determine the best leadership style for a given situation.
- Is there a quality requirement? Is the nature of the solution critical? Are there technical or rational grounds for selecting among possible solutions?
- Do I have sufficient information to make a high-quality decision?
- Is the problem structured? Are the alternative courses of action and methods for their evaluation known?
- Is acceptance of the decision by subordinates critical to its implementation?
- If I were to make the decision by myself, is it reasonably certain that it would be accepted by my subordinates?
- Do my subordinates share the organizational goals to be met by solving this problem?
- Is conflict among subordinates likely in obtaining the preferred solution?
By answering the questions honestly, the decision tree provides the leader with the preferred decision style for the given situation.