Decision Support Systems
Completion requirements
Task motivation is impacted by various factors, including the perception of the task, the characteristics of the task, and the decision environment. This resource discusses how a Decision Support System (DSS), which involves data analysis in decision-making, interacts with a task's characteristics. You will explore how managers can use DSS to examine the effects of feedback and rewards on employee motivation.
Motivational framework
The motivational framework provides a foundation for facilitating understanding of DSS use and decision performance. A stream of research is presented based on a review of the literature on motivation, information processing, systems, and decision performance. The framework illustrates the factors that affect task motivation, and the DSS characteristics that influence user perception of a DSS which in turn impacts motivation to use the DSS. Task motivation and motivation to use the DSS are posited to influence DSS use. The framework also depicts a link between DSS use and decision performance. Figure 1 shows the adapted motivational framework developed by Chan. The constructs in the framework are discussed below.