Emerging Issues in Internal Communications: Conclusion

This article points out the importance of how generational shifts affect internal communications. Two-way symmetrical communication will positively influence employee engagement. While some communications involve the human resources department, this study examines the use of the public relations department for internal communications. Consider what the study says about establishing commitment from employees and how expectations about communication are changing.

Discussion & Implications

Conclusion

This study has provided new insights into the domain of internal communication including who is managing the function, how changes in workforce demographics and the focus on employee engagement are demanding new communication approaches, and the types of metrics that are being utilized. All of these trends indicate a move to a more strategic role for internal communication and more dialogue with employees rather than one-way communication.

Appendix A: Code Book

Code	# of Mentions	% of Codes	# of Participants Discussing Code	% of Cases
Social Media	58	5%	27	84.4%
Organizational Identity	83	7.2%	29	90.6%
Structure	83	7.2%	29	90.6%
Trends	81	7.0%	29	90.6%
Metrics	79	6.8%	26	81.3%

Callback before_footer in local_aigrade component should be migrated to new hook callback for core\hook\output\before_footer_html_generation

line 7225 of /lib/moodlelib.php: call to debugging()
line 7292 of /lib/moodlelib.php: call to {closure}()
line 71 of /lib/classes/hook/output/before_footer_html_generation.php: call to get_plugins_with_function()
line 987 of /lib/classes/output/core_renderer.php: call to core\hook\output\before_footer_html_generation->process_legacy_callbacks()
line 154 of /mod/book/view.php: call to core\output\core_renderer->footer()