The Impact of the Team Interaction Process on Performance

Performance Outcomes at the Individual Level

By literature reviewing, the paper concludes that the performance outcomes at the individual level include the improvement of members' ability and the satisfaction of member needs. The improvement of members' ability is reflected in the improvement of members' business ability and innovation ability. The satisfaction of member needs is reflected in both mental and physical level.

With regard to business ability, we can easily draw a conclusion that when teams encounter tasks and dilemmas, team members can always learn from the team interactions, and the relevant business capabilities will be improved to some extent. These experiences will have a good reference when they encounter the same or similar situations. As for the innovation ability, Wang and Zhou pointed out that the team interaction process has a significant positive impact on the individual members' innovation behavior and innovation ability. The better the team interacts, the more the thoughts collide. It is very likely that innovation behaviors will happen.

The satisfaction of team members' needs is mainly manifested in mental and physical level. As analyzed above, good team interaction will produce good team performance, and good team performance will give team members a strong sense of honor and pride in the team. This is the mental level of satisfaction. Similarly, good team performance will bring the team higher income. Therefore, team members will be greatly satisfied in both salary improvement and post promotion.

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