Communication in Organizations

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Communicating as a leader is one of the most important traits of a good leader. Read this chapter, which defines communication and articulates the communication process. The chapter will also cover communication barriers and strategies to overcome them, different styles of communication, and tips to develop your own communication style.

Figure 2.1 A sender's choice of communication channel affects the quality of what is actually understood by the receiver.

What's in It for Me?

Reading this chapter will help you do the following:

Define communication and understand the communication process.
Understand and overcome barriers to effective communication.
Compare and contrast different types of communication.
Compare and contrast different communication channels.
Develop your own communication skills.

Figure 2.2 The P-O-L-C Framework

Figure 2.2 The P-O-L-C Framework

Source: University of Arkansas Libraries, https://www.oercommons.org/courses/principles-of-management-for-leadership-communication/view
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