Unit 3 Learning Outcomes

[1] identify the appropriate method of communication like email and memo, based on factors such as the communicator's role, intended audience, organizational culture, and organizational goal; [2] explain practices in daily interactions, selection of communication channels, approaches to the direction of the communication, and levels of authority that build rapport with personnel to foster leadership in organizations; [3] use communication strategies and frameworks to effect business strategy; [4] classify audience traits such as beliefs, ethnicity, language, values, psychological attributes, and demographics to ensure effective message delivery; [5] determine how the audience and the communicator are affected by perception, interpretation, and the organization of communications