Unit 2 Learning Outcomes
Completion requirements
By the end of this unit, you will be able to:
- Analyze work processes to identify repetitive, error-prone, and high-impact automation opportunities.
- Create process maps that document current and future workflow states.
- Define triggers, actions, conditions, and data requirements for an automation.
- Prioritize automation ideas using impact, effort, and feasibility criteria.
Last modified: Thursday, 18 June 2026, 1:28 PM