COMM311-DEV: Unit 2 Learning Outcomes

Upon successful completion of this unit, you will be able to:

2a Explain the concept of stereotyping and the effects it may have on intercultural communication (CLO 3, CLO 4)
2b Evaluate the impact of common cultural biases and perceptions on intercultural communication (CLO 1, CLO 4)
2c Explain the stages of culture shock (CLO 4)
2d Explain four ways to deal with conflict in intercultural interactions (CLO 1, CLO 4)
2e Apply the four-skills model to intercultural conflict management (CLO 4, CLO 6)

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