Upon successful completion of this unit, you will be able to:

  • 5a Describe how intercultural communication can affect the success of a business (CLO 1, CLO 3, CLO 4, CLO 5)
  • 5b Assess how intercultural communication can affect interpersonal relationships in the workplace (CLO 1, CLO 3, CLO 4, CLO 5)
  • 5c Apply competent relationship practices in common work settings (CLO 5, CLO 6)
  • 5d Compare diversity and inclusion practices in different workplace settings (CLO 5)