BUS501 Real-World Connections: Episode 9, New City or New Product
About 2 minutes. Captions are available with the CC button. Open on YouTube.
Transcript
Narrator: Real-World Connections. Episode 9: New City or New Product
Narrator: Hearth & Harbor has fourteen cafés, one wholesale plant, and a supermarket contract that still feels shaky.
Narrator: Today the team argues about where growth should come from.
Adaeze: Two ideas on the table. Open cafés in Ottawa, or launch something new. Priya?
Priya: I sorted them using the growth strategy terms. Ottawa cafés are market development. Same product, new geographic segment of users.
Tomás: And a packaged sourdough line out of the plant?
Priya: That's new product development. It means research and development, usually over the long term, and a lot of trial and error.
Daniel: There's also the flour mill near Hamilton that's up for sale.
Priya: Buying a supplier is vertical integration. Backward integration, technically. It might cut our input costs, but it's a third bet.
Adaeze: Or we just fight the big brands for more shelf space here.
Priya: Market penetration. The reading calls it aggressive and often risky. You need real competitive strength, a strong brand, or both.
Hana: Whatever we pick, who's running it? Not having the right people is one of the classic growth mistakes.
Kofi: And please don't force it. My café's still training the last round of hires.
Adaeze: Okay. So we name one growth platform, not four.
Priya: And we line it up with finance and HR before Leo sees it. Ottawa would need market research first.
Narrator: Market development, new product development, integration, penetration. Each one grows revenue a different way and leans on different strengths.
Narrator: If you were in that room, which would you back for Hearth & Harbor first, and what would the rest of the company have to do to make it work?
Pause and apply
Pick one growth strategy for Hearth & Harbor: market penetration, market development, new product development, or vertical integration. Write two sentences on why it fits, then list one finance, one HR, and one organizational step it would need so you don't make the startup reading's "force growth" or misalignment mistakes.
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