Upon successful completion of this unit, you will be able to:

  • 3a Explain Lewin's three-step model of change in relating types of change to the decision-making process (CLO 3)
  • 3b Assess various methods of communicating change within an organization (CLO 3)
  • 3c Compare and contrast decision-making based on individualized and team processes (CLO 3)
  • 3d Evaluate the strengths and weaknesses of rational and "satisficing" approaches to decision-making (CLO 3)
  • 3e Analyze the impact of biases such as anchoring, groupthink, and selective perception on the decision-making process (CLO 3)