Dysfunction and Power
This article addresses the different types of dysfunctions you may see in teams. Pay particular attention to the discussion on how power is dispersed in teams and how this can greatly affect how well the team functions.
When and why power sensitivity elicits power struggles
External team threats
We
further argue that external team factors that pose a threat to teams'
perceived levels of resources will also increase the likelihood that
team power-sensitivity provokes power struggles. This is because
external factors that form threats to team resources indirectly also
threaten members' personal resources, as members receive their personal
resources from the team's resource pool. External threats
to team resources could include intergroup conflict, environmental uncertainty), and organizational change. We propose that members of high power
teams and teams with high power dispersion, due to their power
sensitivity, will be mainly concerned about the individual-level
implications of the resource threat (and thus how this resource threat
translates to their own power position) and fear that other members will
do the same. That is, power sensitive members are vigilant for changes
in resource control within the team, and when resources are threatened,
a change in resource distribution become more probable. Therefore, when
resource threats occur for power-sensitized teams, members are likely
to experience this as a threat to their own power position, and power
struggles will ensue.
When power sensitized teams get involved in
intergroup conflicts, power struggles are a likely consequence.
Intergroup conflicts between teams are common occurrences in
organizations, as teams are mutually dependent on the same valuable but
finite organizational resource pool. For instance,
teams may come into conflict with each other about the allocation of
resources, such as budget or personnel. Intergroup
conflicts inherently pose a threat to a team's own internal resources,
as these conflicts may result in teams losing out on desired resources.
But also, teams need to expend time and energy towards battling the
conflicting team, which means that team resources cannot directly be
converted into team tasks. This press on team resources also threatens
members' individual resource shares, which will stimulate power
sensitive members to seek to protect their own individual resource share
and power position. Support for this notion
comes from a multi-method study by Van Bunderen, Greer et al. and
Van Bunderen, Van Knippenberg et al. They showed, with both
ongoing teams in a health insurance organization and student negotiation
teams, that resource threatening intergroup conflicts increased power
struggles in teams with high power dispersion, but reduced intra-team
power struggles in teams with low power dispersion (thereby supporting
the general assumption that resource threats in general, and intergroup
conflict specifically, may have cohesive effects on teams with low power
dispersed structures).
When power-sensitized teams operate
in volatile, high uncertainty environments, power struggles are also a
likely result. In volatile, high uncertainty environments, it is
difficult for members to predict what the future will bring, creating
uncertainty about the future resource supply for the team. While resources may not currently be scarce for these
teams, the fact that this can change at any moment makes members worried
about and focused on team resources. We expect that this anxiety
translates for power sensitive members into a concern about their own
personal resource share and hence their power position, increasing the
likelihood of power struggles in such situations. In support of this
reasoning, a qualitative study by Eisenhardt and Bourgeois on
power and politics in top management teams in the micro-computer
industry showed that in high velocity environments, high uncertainty
around resources amplified power and politics within teams.
When power sensitized teams are confronted with
organizational change, internal power struggles are a likely
consequence. In order to stay competitive, organizations may often
choose to reorganize or reprioritize. Such organizational changes tend to
pose a resource threat to organizational teams, as they may cause teams
to lose out on budget, membership, or status. Also in this situation, we expect members
that are sensitive to power to become mainly concerned about what this
impending organizational change means for them personally, and as such
to focus on their own personal survival - leading them to want to
bolster their own individual power position. Support for this prediction
can be found in work by Van Bunderen, Van Knippenberg et al.,
who show in a field study that anticipated organizational change in
teams increased social comparisons around position as well as team
performance-detracting power struggles in teams with high power
dispersion, but decreased these processes and dynamics in teams with low
power dispersion.
When external team resource threats are
absent, members are less likely to let their power sensitivity guide
them and less likely to act out to preserve their power. For instance,
when teams operate in very stable, collaborative, resource-abundant
environments, and members' power positions are not threatened, members
of power-sensitized teams may not vie with another for power. As such, we posit that power-sensitized teams (i.e. high-power
teams and teams with high power-dispersion) will only experience team
outcome-impairing power struggles when teams experience external team
resource threats:
Proposition 3
When teams face external resource threats, such as from intergroup conflict, environmental uncertainty, or organizational changes, power sensitivity will increase intra-team power struggles.