Dysfunction and Power
This article addresses the different types of dysfunctions you may see in teams. Pay particular attention to the discussion on how power is dispersed in teams and how this can greatly affect how well the team functions.
When and why power sensitivity elicits power struggles
Internal team threats
We postulate that internal team factors
that create a perceived threat to members' (personal) resources make
members more likely to act out on their power sensitivity. Namely,
internal team threats implicitly threaten members' power position, and
thereby encourage power-sensitized teams to engage in power struggles.
Internal factors that create threats to members' resources are aspects
of the internal team environment which make power in the team unstable
and therefore more easily contested. Such factors can include great
power inequities within the team, illegitimate power dispersions, easily mutable power dispersions, and factionalization within the team. All of these factors make members of high power-level and high
power-dispersed teams concerned about their personal resource control
and power position, and thereby provoke members of power-sensitive teams
to fight for their own position, triggering team outcome-detracting
internal power struggles.
When power sensitive teams have great
perceived inequities, they are more likely to get embroiled in power
struggles. Inequity is inherent to power dispersion. However, the degree
of inequity may vary in power-dispersed teams. Power dispersion can be greater or
smaller, meaning that there are more or less inequities between members.
The larger the inequities between members (i.e., the greater the power
dispersion), and the more unequally resources are distributed, the more
likely members will engage in power struggles. That is, lower ranked
members may consider the power distribution to be unfair, and may start
to revolt. Higher ranked members may also
be extra afraid to lose their powerful position (i.e., the more you
have, the more you can lose), and may start to actively defend their
position. Support for this idea comes from research on management teams,
which shows that more inequitable distributions of power increase
political behaviors and power
struggles. Related research also shows
that when inequity is highlighted in the layout of how passengers board
airplanes (they have to walk by first class seats to get to economy
seats), conflict is more likely (i.e., air rage incidents). Finally, the Arab Spring also illustrates how great
inequities may lead to power struggles. In the countries of the Arab
Spring, inequity had become extreme − dictators had all the power and
the people had none. Such extreme inequity provoked the people into
rising up and deposing (or trying to depose) their leaders in a violent
way. Therefore, great inequities are expected to amplify the
relationship between intra-team power sensitivity and power struggles.
Illegitimate
power dispersions are also more likely to become contested. Power dispersions can be
perceived as illegitimate, or based on reasons which are unfair or
undeserving, due to several reasons. One reason could be that the
process through which power positions are obtained is seen as
unreasonable or unfair (e.g., high rank is obtained due to nepotism
rather than meritocracy or democracy). Another reason may be that the
criteria on which the power dispersion is based are seen as fraudulent
(e.g., the power dispersion is dominance rather than competence based).
Last, the norms, rules, and parameters that regulate the ongoing
stability of power dispersion may be viewed as incorrectly, illegally,
or unfairly established. When power dispersion is perceived as illegitimate, this tends to
lead lower ranked members to rebel against the current distribution of
power. Support for this comes from the
organizational justice literature which shows that perceptions of
organizational injustice are positively associated with a wide variety
of protests. Illegitimacy may also promote
dominant and competitive behaviors from higher ranked members, who
perceive their powerful position to be less secure and hence try to
acquire more power to strengthen their position. As such, power
illegitimacy encourages members to try to change the current power
structure, and thus to act on the power sensitivity within the team.
When
power positions are mutable, i.e., the power dispersion is less rigid
and stable, competitions over power between members are more common. When there is greater mutability in a power
distribution, there is greater opportunity for upward mobility, which
motivates members to compete over power, as they hope to advance in the
hierarchy. Greater mobility does not only
motivate lower ranked members to try to promote their rank, it also
motivates higher ranked members to protect their rank, as they may feel
threatened in their position. Indeed, in power dispersions that are less
stable, higher ranked members are known to act in self-serving manners,
and at times even to pre-emptively strike, in order to safeguard their
own position. This suggests that when power is
salient and positions are mutable, members will be focused on promoting
and protecting their own individual position in the team. Therefore, in
teams with high position mutability, power sensitivity is more likely to
result into intra-team power struggles.
When teams are more
factionalized, the relationship between power sensitivity and power
struggles is also expected to become stronger. Teams become
factionalized when members put themselves and each other into social
categories, rather than seeing each other as individuals. In start-up
teams, early stage founders often struggle to keep sales people and
engineers from factionalizing into subgroups that compete with each
other. When teams become factionalized, the threats posed by
us-versus-them conflicts within the team may spark underlying power
sensitivities, leading power differences to ignite turf wars between the
factional groups. For example, Eisenhardt and Bourgeois found
that when team power dispersions are prone to inequality or
factionalization, members are more likely to engage in intragroup
politics. Similarly, Zahra and Pearce suggested that power
factionalization among high-power board members heightens disagreement
and fighting.
However, when internal resource threats are absent,
members are less likely to act on their power sensitivity. For example,
when the distribution of power is more equitable, members are less
likely to engage in political activities in order to expand their own
resource control. And work by
Anderson and colleagues has shown that people, in legitimate power
dispersions, are careful to not overstep their position, as such
oversteps can be heavily punished by their team members. Moreover, when members'
power moves in teams are seen as legitimate, the upcoming power
transitions within the team tend to take place smoothly and eventually
benefit team effectiveness.
Therefore, we propose that power-sensitized teams (i.e. high-power teams
and teams with high power-dispersion) will only have team
outcome-detracting power struggles when teams experience internal
threats to member resources. When threats are absent, power
sensitivities will not lead to downstream negative consequences for
teams.
Proposition 2
When members in teams perceive
personal resource threats within the team, such as from perceiving
positions in the team as inequitable, illegitimate, mutable, or
factionalized, power sensitivity will increase intra-team power
struggles.