Conflict Resolution Strategies
Completion requirements
This chapter discusses the basics of conflict and how to resolve most conflict when it occurs.
Learning Objectives
After studying this unit, you will be able to:
- rank several types of response to conflict in the workplace in order of most appropriate to least
- explain a collaborative approach to resolving workplace conflict
Source: Jordan Smith, https://pressbooks.senecacollege.ca/buscomm/chapter/11-2-conflict-resolution-strategies/
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