Introduction

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1d Compare and contrast verbal and nonverbal communication behaviors in intercultural contexts (CLO 1)

UCLA psychology professor Albert Mehrabian suggests that 93% of communication is nonverbal – comprising 55% body language and 38% tone of voice – with only 7% consisting of verbal communication. Nonverbal cues help us convey emotions, sincerity, and attitudes. In this reading we will explore the fundamentals of nonverbal communication. As you read this selection, take note of the principles of nonverbal communication and nonverbal codes, and how they help to increase intercultural communication competence. Try to identify the ways that the theories of nonverbal communication apply in your communication transactions.

Nonverbal communication is an important aspect of intercultural communication. We often come to a better understanding of communication meaning by how something is said rather than what is actually said. In addition, as we learned in the verbal chapter, some cultures place far more emphasis on cultural context - or what is not said - than what is said.

Nonverbal communication includes aspects of communication that do not involve verbal communication, but which may include gestures, facial expressions, posture, distance, vocal characteristics and more. In other words, nonverbal communication is everything except the words. Nonverbal communication is pervasive. It is happening around you all the time. You are communicating when you laugh, smile, clap, point at something, whistle, and snap your fingers. Nonverbal messages can be intentionally or unintentionally sent and received. When comparing verbal and nonverbal communication, it's important to remember that both are symbolic, and both communicate meaning, but other aspects differ greatly.

Source: Karen Krumrey
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