Planning a Change Management Process

The perspectives we have reviewed in this section provide a very brief menu of the options that are available to leaders as they consider how to manage change. In reality, many of these can be used together, and they should not be considered as mutually exclusive. For example, Kotter's model can be seen as an overall framework for designing a long-term change process. The Open Space or appreciative inquiry models can be used in certain parts of the Kotter process - for example, in the creation of a guiding coalition or creating a vision for the change.

Moreover, there are many, many practices and methodologies that may align in different ways to the framework of questions provided in this section. These can be used in different combinations to design change processes that meet the needs of a particular context.


Concept Check

  1. What are organizational development (OD) and change management?
  2. What questions may be used to guide OD and change management?
  3. What are the common models of OD and change management?

Source: OpenStax, https://openstax.org/books/principles-management/pages/10-3-managing-change
Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 License.

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