Topic outline

  • Course Introduction

    In this course, we will explore how technology has become an integral part of the management discipline and how to align technology solutions with strategic business goals. We will also identify the key business management imperatives driving IT and learn to manage risk mitigation for enterprise systems. Throughout the course, we will recognize potential entry points for security compromise and learn to communicate effectively with technology stakeholders. Additionally, we will formulate a comprehensive corporate approach to secure the IT infrastructure. By the end of this course, you will be able to interpret the degrees of literacy for a general information system overview, analyze how management information systems impact an organization's strategy, evaluate current internet and social media management trends, and evaluate software solutions. You will also learn to apply the results of a security protocol analysis to the decision-making process used for management information systems protection, analyze the impact of using management information systems on the global landscape, evaluate the differences between data and data management, and evaluate the effect of management information systems on the management decision process.

  • Unit 1: Information System Overview

    This unit explores core components of management information systems and examines how they serve different groups within a business enterprise. You will interpret the basic flow of management information systems and learn to differentiate between data and information. Additionally, you will analyze how technology contributes to collaboration and teamwork within an enterprise. We look forward to exploring these concepts with you and laying a strong foundation for the rest of the course.

    Completing this unit should take you approximately 7 hours.

    • 1.1: The History of Information Systems

      This section will explore the history of information systems, examining how they have evolved and their role in shaping modern business enterprises.

      • This textbook explores the fundamental concepts of information systems, demonstrating their structure, purpose, and importance in the modern business landscape, offering expert guidance on the topic, and giving real-world context to tie in with specific learning objectives.

      • This video examines the various roles that manage an organization's information systems and IT assets, including positions like CIO, CTO, CPO, and CSO. It highlights their responsibilities, concerns, and the skills required for these roles.

      • This video explores the intricate world of Accounting Information Systems, explaining its components, subsystems, and its crucial role in business operations, focusing on data input, output, and the importance of internal controls.

      • This video presents an engaging trivia contest that explores important information systems and technologies from the past, including email, typewriters, modems, and spreadsheets.

      • This video delves into Management Information Systems (MIS), exploring its definitions, evolution, and history.

      • This video features an insightful discussion with Bret Tushaus, Project Director at Deltek, exploring the importance of digital transformation and innovation in Information Technology.

      • This video discusses various information systems, such as Decision Support Systems (DSS), Transaction Processing Systems (TPS), and Executive Support Systems (ESS), providing insights relevant to the CPA exam.

      • This resource delves into the diverse world of Information Technology Systems, examining various types such as Decision Support Systems, Transaction Processing Systems, Executive Support Systems, and others, all of which play crucial roles in business operations.

    • 1.2: The Hardware Components of MIS

      This section will explore the hardware components of MIS, including computers, networks, and other technological infrastructure. They will discuss how these components work together to support the flow of information within an enterprise.

      • This video explores the fundamental aspects of Information Technology, including computer hardware, software, troubleshooting, and customer service, demonstrating key principles and theories, presenting compelling examples of IT components and their functions, and offering expert guidance on IT support.

      • This guide explores the basics of computer hardware and software, explaining the physical components of a computer system and the instructions that make them functional, demonstrating key principles and theories, presenting compelling examples of both external and internal hardware, and offering expert guidance on system and application software.

      • This guide explores the fundamental aspects of computer hardware, including its physical components like the monitor, keyboard, and storage devices, demonstrating key principles and theories, presenting compelling examples of both external and internal hardware, and offering expert guidance on the basics of computer hardware.

      • This video explores the fundamentals of Management Information Systems (MIS), demonstrating key concepts such as data, information, systems, and the role of people in information systems, presenting compelling examples, and offering expert guidance on the subject.

      • This chapter provides a comprehensive exploration of computing devices, detailing the fundamental components such as desktop computers, mobile phones, and storage devices, and offering real-world context to the topic by discussing the evolution and current trends in personal computing, thereby tying the material in with specific learning objectives related to understanding information systems hardware.

    • 1.3: The Software Components of MIS

      This section will examine the various types of software used in information systems, including operating systems, database management systems, Business Intelligence (BI) Software, and enterprise software, and how they support different business functions and processes.

      • This video examines the dynamic evolution of Management Information Systems (MIS), tracing their journey from early data processing tools to today’s intelligent, ethically designed platforms. Through the narrative of a fictional tech startup, viewers explore how MIS has shaped decision-making, operational efficiency, and strategic innovation across decades. The video highlights key technological milestones—including relational databases, ERP systems, big data, and machine learning—while emphasizing the growing need for transparency, data privacy, and responsible software development in the digital age.

      • This video provides essential knowledge about computer software, demonstrating the three basic types: operating systems, application programs, and device drivers, presenting compelling examples of their functions, and offering expert guidance on their roles in computer operation.

      • This video explores the fundamentals of operating systems, demonstrating key concepts such as batch, distributed, network, time-sharing, and real-time systems, presenting compelling examples of their functions, and offering expert guidance on the role and importance of operating systems in computing.

      • This chapter comprehensively explores software, its various types, and its crucial role in information systems, with particular emphasis on aspects like cloud computing and open-source characteristics.

    • Unit 1 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 1 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 2: Management Information Systems, Organizations, and Strategy

    This unit focuses on how management information systems impact an enterprise's strategy and can provide a competitive advantage. We also evaluate how information systems can provide the enterprise with a competitive edge and analyze the challenges of integrating new management information systems and technologies. We will also apply Porter's Five Forces to develop competitive strategies using management information systems. The unit also allows you to analyze information systems' effect on an enterprise.

    Completing this unit should take you approximately 3 hours.

    • Upon successful completion of this unit, you will be able to:

      • evaluate how business information systems could provide businesses with a competitive advantage;
      • analyze the challenges of integrating a new management information system into a business;
      • apply knowledge of management information systems to analyze the impact these systems have on an organization's competitiveness;
      • analyze the impact information systems have on an organization; and
      • evaluate what it means for a business to have a competitive advantage.
    • 2.1: Information System Organization and Strategy

      This section will analyze the impact of management information systems on an enterprise's strategy to gain a competitive advantage.

      • This video provides a comprehensive understanding of three types of decision-making information systems used in organizations, demonstrating the principles of these systems, presenting compelling examples of their use, and offering expert guidance on their implementation in decision-making processes.

      • This video examines how information systems can be leveraged to create a competitive business advantage. It demonstrates the principles of strategic IT use, presents compelling examples of successful implementation, and offers expert guidance.
      • This video explores how businesses utilize information systems for decision-making and improving processes, demonstrating the principles of strategic IT use, presenting compelling examples of successful implementation, and offering expert guidance on the topic.
      • This video offers perspectives on information systems, their components, and their role in decision-making within organizations, demonstrating the principles of strategic IT use, presenting compelling examples of successful implementation, and offering expert guidance on the topic.

      • This video examines how businesses utilize information systems for decision-making and improving processes, demonstrating the principles of strategic IT use, presenting compelling examples of successful implementation, and offering expert guidance on the topic.
    • 2.2: Organizations and Information Systems

      This section will examine the relationship between organizations and management information systems and explore their impact on decision-making processes.

      • This video explores new developments in information systems, demonstrating the principles of these advancements, presenting compelling examples of their applications, and offering expert guidance on the topic.

      • This chapter explores the significance of information systems in modern businesses, demonstrating the productivity paradox, evaluating the argument in 'Does IT Matter?', and explaining the components of competitive advantage. It presents compelling examples of how information systems can provide businesses with a competitive advantage, gives real-world context to the role of information systems in decision-making, and offers expert guidance on utilizing information systems for competitive advantage.

      • This chapter discusses Porter's Five Forces framework and its application in assessing competitive dynamics within the information systems industry, demonstrating the principles of these forces, presenting compelling examples of their impact, giving real-world context to the role of information systems in business competition, and offering expert guidance on leveraging these forces for strategic advantage.

    • Unit 2 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 2 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 3: The Internet and Social Media Management

    This unit will explore the world of the internet and social media management. We will evaluate social networks and how they are used by individuals, groups, and business enterprises. We will interpret the ethical, social, and political issues raised by management information systems and explain how an organization can benefit from a social network. We will also classify online communities that foster brainstorming and customer engagement while interpreting what risk factors should prompt employees and the enterprise at large when using social networks. By the end of this unit, you will have a deep understanding of the internet and social media management, including both benefits and pitfalls associated with social networks. We look forward to exploring these concepts with you and helping you develop a strong understanding of the impact of the internet and social media on management information systems.

    Completing this unit should take you approximately 4 hours.

    • Upon successful completion of this unit, you will be able to:

      • evaluate what social networks are and how they are used by individuals, groups, and corporations;
      • interpret the ethical, social, and political issues raised by management information systems;
      • explain how an organization can derive benefits from a social network;
      • classify online communities that foster brainstorming and customer engagement; and
      • interpret what factors can force a person, employee, or company to exercise caution when using social networks.
    • 3.1: Understanding Social Networks

      This section focuses on evaluating social networks, exploring how they are used by individuals, groups, and business enterprises, and analyzing the ethical, social, and political issues that arise in the context of management information systems.

      • This webinar explores the comprehensive topic of social network analysis, offering insights into visualizing and measuring relationships between people and groups.

      • This chapter explains the intricacies of social networks in the workplace, their influence on communication and collaboration, and strategies for building and utilizing effective networks.

      • This chapter examines the principles of social networks in communication and leadership, their role in organizational dynamics, and how leaders can harness their power.

    • 3.2: Leveraging Social Networks

      This section explores how organizations can benefit from social networks by fostering brainstorming, customer engagement, and other types of online communities. They will examine the strategies and best practices organizations employ to leverage social networks for enhancing collaboration, innovation, and customer relationships.

      • This chapter explores the dynamic and evolving landscape of social media advertising, particularly on platforms like Facebook, highlighting the challenges of content adjacency and user attention and demonstrating through real-world examples the varying success of engagement ads in creating brand and product engagement.

      • This article explores the intersection of social media and data science, providing insights into the role of data analysis in understanding social media behavior and demonstrating the potential of 'infodemiology' techniques in real-time public health responses and strategies.
      • This online course chapter explores the impact of social media and Web 2.0 technologies on communication and society, presenting compelling examples of their use, offering real-world context to the topic, demonstrating the principles of digital communication, and providing expert guidance on the implications of these technologies for mass media.

    • 3.3: Risks and Limitations of Social Networks

      This section will analyze risks and strategies for managing social networks and addressing privacy, security, and reputation concerns. They'll explore ways to mitigate risks, promote best practices, and ensure ethical social network management.

      • This video critically examines the ethical issues and potential risks associated with the increasing use of facial recognition technology, demonstrating the principle of ethical consideration in technology use, presenting real-world examples of potential misuse, and offering expert guidance on navigating these ethical dilemmas.

      • This video provides essential tips and best practices for ensuring safer social networking, covering topics from password security to privacy settings, presenting compelling examples of potential security breaches, and offering expert guidance on maintaining online security.

      • This video examines valuable guidelines for maintaining security on social media platforms, from understanding risks to reporting abuse and restoring hacked accounts, demonstrating the principle of online security, presenting real-world examples of potential security threats, and offering expert guidance on navigating these threats.

    • Unit 3 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 3 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 4: Software Solutions

    This unit explores software solutions and their influence on management information systems. We will compare and contrast the primary characteristics of the terms "software" and "open-source" and distinguish the advantages and disadvantages of software as a service (SAAS) when used within an organization. We will discuss the rationale for considering operating systems in all enterprise computing devices that engage with management information systems. You will also learn to differentiate between the primary functions of an operating system based on their distinct characteristics. Another important skill you will master is evaluating the advantages and disadvantages of cloud computing in management information system topologies.

    Completing this unit should take you approximately 2 hours.

    • Upon successful completion of this unit, you will be able to:

      • differentiate the primary characteristics of the terms "software" and "open-source";
      • distinguish the differences in cloud computing software;
      • provide a rationale for the necessity of an operating system in all computing devices;
      • evaluate how SaaS (Software-as-a-Service) is used in cloud computing; and
      • differentiate between the primary functions of an operating system based on their distinct characteristics.
    • 4.1: Types of Software

      This section will compare "software" and "open-source", evaluating the pros and cons of software as a service (SAAS) in organizations. They'll analyze proprietary software, open-source solutions, and the suitability of SAAS models in various business scenarios.

      • This video provides a comprehensive overview of different types of software architecture, including client-server, MVC, P2P, microservice, and event-driven architectures, demonstrating the principle of architectural design in software development, presenting compelling examples of each architecture type, and offering expert guidance on their respective use cases and benefits.

      • This video delves into the various types of software, their interconnections, installation processes, and the management of dependencies. It demonstrates the principle of software interconnectivity, presents compelling examples of software installation and dependency management, and offers expert guidance on managing these processes effectively.
      • This video provides an in-depth look at the different types of software and their respective functions. It demonstrates the principle of software functionality, presents compelling examples of various software types, and offers expert guidance on their respective uses and benefits.
      • This article explores the principles and significance of open-source software, demonstrating its impact on the technology industry, presenting compelling examples of its use, and offering expert guidance on its various aspects, from its definition and types to its influence on cloud computing and its role in promoting collaboration, security, and stability.

    • 4.2: Benefits and Drawbacks of Cloud Computing

      This section will assess the pros and cons of cloud computing in MIS topologies, considering scalability, cost-efficiency, accessibility, data security risks, internet connectivity dependency, and vendor lock-in.

      • This video provides a comprehensive understanding of cloud computing, exploring its benefits, drawbacks, and its transformative role in the future of computing, demonstrating the principle of cloud technology, presenting compelling examples of its application, and offering expert guidance on its potential impact on the future of the technology industry.

      • This video explains the principles of cloud computing, demonstrating its foundational theory, presenting compelling examples of its benefits, characteristics, service models, deployment models, and key roles, and offering expert guidance on its application in real-world contexts.

      • This video highlights key considerations for cloud computing, examining infrastructure, workloads, service models, and potential risks associated with cloud adoption, providing real-world context and expert guidance for those considering cloud adoption.

    • 4.3: The Functions of Operating Systems

      This section will explore operating systems, including process, memory, file, and device management, to understand their functions and role in efficient computer operations.

      • This video provides a comprehensive overview of the basics of operating systems, demonstrating key principles such as their roles, memory management, process life cycle, file systems, and inter-process communication, offering expert guidance on this crucial aspect of computing.

      • This video offers a comprehensive guide to understanding operating systems, their interfaces, types, and functions, including their roles in memory management, process life cycle, file systems, inter-process communication, and the differences between single-user and multi-user systems.

      • This chapter explores the crucial role of operating systems in managing computer hardware and software, providing a common set of controls that make it easier for users to interact with computers and for programmers to write application software.

    • Unit 4 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 4 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 5: Management Information Systems Security

    In this unit, we will explore the critical topic of management information systems security. We will evaluate the high-level concepts surrounding information security tools and how to assess methods for authenticating system users. You will also learn how to compare the process of encoding data before transmission or storage to restrict access to authorized personnel with other methods used for access control. Additionally, we will evaluate the effectiveness of off-site storage for data backup.

    Completing this unit should take you approximately 2 hours.

    • Upon successful completion of this unit, you will be able to:

      • evaluate the high-level concepts surrounding information security tools;
      • assess methods for authenticating system users;
      • compare the process of encoding data before transmission or storage as a means to restrict access to authorized personnel with other methods used for access control;
      • determine the extent to which Bitcoin and blockchain are interconnected and interdependent; and
      • evaluate the effectiveness of offsite storage for data backup.
    • 5.1: Authentication and Access Control

      This section will explore user authentication methods and high-level concepts of information security tools, gaining insights into safeguarding systems and data.

      • This video provides a clear understanding of its usage and the structure of the HTTP request involved in the process, demonstrating the principle of user authentication in web services.

      • This video offers a comprehensive understanding of access controls, a fundamental concept in cybersecurity, covering subjects, objects, security policies, and the role of the Trusted Computing Base, thereby giving real-world context to information security.

      • This video walks through the Authorization Code flow with Proof Key for Code Exchange (PKCE), explains how authentication and authorization work for Single Page Applications (SPAs), and offers expert guidance on securing web applications.

    • 5.2: Encryption and Cryptography

      This section compares and contrasts encryption methods, evaluating cryptography's role in securing management information systems.

      • This video explains the fundamental cryptography theory, including symmetric and asymmetric types. It demonstrates the application of common algorithms such as TDES, AES, RSA, ECC, DH, and ECDH, providing a solid foundation for understanding the principles of secure communication.

      • This video examines the concept of symmetric encryption, explaining cryptographic entropy, the impracticality of cracking AES encryption, and the differences between stream and block ciphers, offering a deep dive into one of the key mechanisms for securing digital information.

      • This video explores the concept of cryptography in blockchain, emphasizing the differences between public-key and symmetric cryptography and demonstrating its application in securing transactions and data in a blockchain network.

    • 5.3: Threat Detection and Prevention

      This section will analyze different threats to management information systems and evaluate strategies for detection and prevention.

      • This video explores the role of intrusion detection systems in network security, demonstrating key principles and offering expert guidance on this critical aspect of cybersecurity.

      • This video examines the latest cybersecurity trends, threats, and solutions, presenting compelling examples and real-world context to the topic.

      • This article explains the development of real-time intrusion detection and prevention systems for 5G and beyond software-defined networks, tying the material in with specific learning objectives related to network security.

      • This article highlights the role of off-site backups in ensuring data protection and disaster recovery, offering expert guidance on this crucial aspect of data management.

    • Unit 5 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 5 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 6: Management Information Systems and the Global Landscape

    Unit 6 explores the impact of management information systems on the global landscape. We will apply concepts used by managers for transforming global information systems so they can solve real-world problems across all business scenarios. Additionally, we shall distinguish and evaluate how information systems can support global enterprise strategies. We will also evaluate the key challenges global management information systems pose and compare the issues and technical alternatives to be considered when developing international information systems. Finally, we will evaluate a scaled approach for expanding a management information system to enhance global outreach capabilities.

    Completing this unit should take you approximately 6 hours.

    • Upon successful completion of this unit, you will be able to:

      • apply concepts related to information systems transformation to real-world business scenarios;
      • interpret how information systems support different global business strategies;
      • evaluate the challenges posed by global management information systems;
      • compare the issues and technical alternatives to be considered when developing international information systems; and
      • evaluate a scaled approach for expanding a management information system to enhance global outreach capabilities.
    • 6.1: Global Business Strategies and Information Systems

      This section will comprehensively evaluate how information systems can support global enterprise strategies.

      • This video explores the crucial role of management information systems in global business operations and decision-making, demonstrating how effective information management can enhance strategic decision-making in a global context.

      • This chapter explains the concept of global strategy as a catalyst for business model change, presenting a compelling example of how strategic shifts can drive significant transformations in global business models.

      • This resource examines the various types of international strategies, offering expert guidance on choosing the right strategy based on cost-efficiency and local cultural conditions, thus giving real-world context to international business strategy.

    • 6.2: Developing International Information Systems

      This section will analyze key global management information systems challenges, comparing issues and technical alternatives in international development.

      • This video explores the transformative role of information systems in global business today, demonstrating the principle of managing business information, ensuring security, and maintaining competitiveness, thus providing real-world context to the course.

      • This chapter explains the process and methodologies of information systems development, presenting a compelling example of requirements gathering, system design, implementation, and testing, thereby tying the material in with specific learning objectives.

      • This video examines the transformative power of information and communication technologies in fostering growth and development in the world's least developed countries, offering expert guidance on empowering nations through ICTs.

    • 6.3: Expanding Information Systems for Global Outreach

      This section will evaluate a scaled approach to expanding management information systems for enhanced global outreach and support of enterprise strategies.

      • This article delves into the strategies and benefits of utilizing Information and Communication Technologies (ICT) for seamless communication between teachers and students in higher education institutions, enhancing the learning experience and fostering a more interactive educational environment.

      • This paper explores the Center for Information Technology and Society's (CITS) initiatives in fostering interdisciplinary and international collaborations, focusing on their research, education, and outreach efforts.

      • This article presents innovative strategies for boosting engagement and participation in computer science and cybersecurity, thereby contributing to the growth and development of these crucial areas of study.

    • Unit 6 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 6 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 7: Data and Data Management

    In Unit 7 of this course, we will explore data and data management in the context of information systems. We will differentiate the components of information systems and apply the principles and concepts related to information security to identify and evaluate essential tools and technologies for safeguarding information resources. Additionally, we will evaluate the suitability of databases, data warehouses, and data lakes for different business needs, examine the difference between data and information, and evaluate key issues surrounding data and privacy legislation. By the end of this unit, you will have a solid understanding of the components of information systems and how to safeguard information resources. You will also be able to evaluate different data management solutions and understand the difference between data and information. Finally, you will be able to evaluate key issues surrounding data and privacy legislation, which will be essential for any future management roles you may hold. We look forward to exploring these concepts with you and helping you develop a strong understanding of data and data management in the context of information systems.

    Completing this unit should take you approximately 5 hours.

    • Upon successful completion of this unit, you will be able to:

      • evaluate suitable data management solutions for different business needs;
      • apply the principles and concepts related to information security to identify the most essential tools and technologies used for safeguarding information resources;
      • evaluate the suitability of databases, data warehouses, and data lakes for different business needs;
      • examine the difference between data and information; and
      • evaluate key issues surrounding data and privacy legislation.
    • 7.1: Data Management

      This section evaluates data management solutions and explains the distinction between data and information.

      • This video explores the concept of digital transformation, providing insights into how businesses leverage technology to revolutionize their information management practices, demonstrating the principle of digital transformation, and offering real-world context to the topic.

      • This video highlights the transformative power of open data, demonstrating how planners, agencies, and organizations can convert raw information into actionable insights, presenting a compelling example of data-driven decision-making.

      • This video examines the power of Kafka Streams, demonstrating the real-time data transformation and processing capabilities of the Kafka Streams API.

    • 7.2: Data Processing

      This section provides strategies for applying information security principles and identifying and evaluating essential tools and technologies for safeguarding information.

      • This video explores the transformative power of information management, demonstrating how data can be effectively utilized and transformed in various business contexts.

      • This video explores information governance's growing importance and influence in the public and private sectors. It highlights its crucial role in risk management, compliance, and data security, providing a real-world context and offering expert guidance on related issues.

      • This video explores the intrinsic power of data and information, demonstrating their pivotal role in knowledge management and offering real-world context to these fundamental concepts.

    • 7.3: Data Warehouses and Data Marts

      This section will examine the suitability of databases, data warehouses, and data lakes for various business needs.

      • This video comprehensively explores data lake architecture, contrasting it with data warehouses and highlighting its significance in modern data management.

      • This chapter explores the distinctions and uses of data warehouses and data marts, demonstrating their essential roles in modern data management and addressing the challenges in designing, developing, deploying, and maintaining these systems.

      • This video provides a detailed comparison of data marts and data warehouses, focusing on aspects of ownership and architectural differences and offering expert guidance on the related issue of data management.

    • Unit 7 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 7 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 8: The Management Component of Information Systems

    This unit explores the management component of information systems. You will learn how information systems affect enterprises and how they support decision-making by deploying business intelligence and analytics software. You will also evaluate the usage, benefits, and limitations of key management system platforms for supporting areas such as human resources, customer relations, and finance. Additionally, we will analyze how the mismanagement of information and technology can adversely affect an enterprise. Lastly, you will differentiate between management decision-making and support systems to understand how they assist business operations.

    Completing this unit should take you approximately 5 hours.

    • Upon successful completion of this unit, you will be able to:

      • identify the impact information systems have on an organization;
      • evaluate how business intelligence and business analytics support decision-making;
      • apply the principles and concepts related to Customer Relationship Management (CRM) systems to explain their usage, benefits, and limitations in different business contexts;
      • analyze how the mismanagement of information and technology can affect a business; and
      • differentiate between management decision-making and support systems.
    • 8.1: How Information Systems Affect Organizations

      This section explores the impact of information systems on enterprises and evaluates the influence of technology on organizational operations.

      • This chapter explores the pivotal role of information technology in business, demonstrating how IT has evolved over the past fifty years to become an integral part of business strategy, productivity, and competitive advantage.

      • This video delves into the intricate relationship between information system development and project management, providing a comprehensive understanding of these two interconnected fields.

      • This article presents a unique business process model for IT Management, centralizing the Enterprise Architecture concept and providing a comprehensive exploration of the impact and value of information technologies in business.

    • 8.2: Business Intelligence and Analytics for Decision-Making Support

      This section provides strategies for deploying business intelligence and analytics software to support decision-making and enhance organizational performance.

      • This chapter delves into business intelligence and data analytics, illustrating how these tools help businesses gain a competitive edge through data collection and analysis. It covers key concepts like data engineering, data analysis, and data communication and introduces the four types of analytics: descriptive, diagnostic, predictive, and prescriptive.

      • This article explores the comprehensive bibliographic study on the intersection of big data, predictive analytics, and business intelligence.

      • This article examines the impact of business intelligence systems in start-ups, demonstrating data-driven decision-making and its role in enhancing management and decision-making processes.

    • 8.3: Customer Relationship Management (CRM) Systems

      This section will evaluate the usage, benefits, and limitations of customer relationship management (CRM) systems in supporting customer relations.

      • This video briefly explains the basics of CRM, its applications, and the three phases of CRM evolution: reporting, analyzing, and predicting. It also distinguishes between operational and analytical CRM technologies, offering a comprehensive understanding of CRM concepts.

      • This article examines the impact of CRM on entrepreneurial marketing, presenting a comprehensive literature review that categorizes key papers on the topic and offers a research agenda for future studies, thereby providing expert guidance on this significant intersection in business management.

    • Unit 8 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 8 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 9: Enhancing Decision-Making

    In this unit, we will explore how to enhance decision-making. We will begin by distinguishing the different types of decisions and how the decision-making process works. We will then evaluate the principles and concepts of group decision-making and work teams. We will also examine how management information systems assist managers in decision-making and explore the different decision-making constituencies in an organization's use of business intelligence. Finally, we will evaluate the impact of business intelligence tools and technologies on decision-making processes in enterprises. By the end of this unit, you will have a comprehensive understanding of how management information systems can be used to enhance decision-making and how to evaluate the effectiveness of business intelligence tools in supporting decision-making.

    Completing this unit should take you approximately 2 hours.

    • Upon successful completion of this unit, you will be able to:

    • 9.1: Types of Decision-Making

      This section will distinguish between different types of decisions and explore the decision-making process.

      • This video features a renowned motivational speaker who provides insightful guidance on effective decision-making strategies.

      • This video delves into the fourth step of the PROACT decision-making framework, focusing on generating and exploring various decision alternatives and scenarios.

      • This video explores various decision-making models, highlighting their processes and discussing the pros and cons of each.

    • 9.2: Group Decision-Making and Work Teams

      This section will evaluate principles and concepts related to group decision-making and work teams, enhancing organizational decision-making.

      • This video explores effective strategies for group work, providing insights into how to foster collaboration and productivity in team settings.

      • This video examines the pros and cons of group work, offering a balanced perspective on the benefits and challenges of collaborative efforts.

      • This video explains the Tuckman five-stage model for team development, offering expert guidance on how teams evolve and how each stage contributes to effective team performance.

    • 9.3: How Business Intelligence Affects Decision-Making

      This section will examine the impact of business intelligence tools and technologies on decision-making processes and evaluate their effectiveness.

      • This video explores building a data-driven culture in organizations, offering six valuable tips to guide this transformative process.

      • This video explores the crucial role and impact of data-driven decision-making across diverse sectors, emphasizing its significance in enhancing business operations and strategies.

      • This article explores a business intelligence model designed to enhance decision-making and competitiveness in SMEs, presenting a comprehensive analysis of trends, collaborations, and influential journals in the field and highlighting the role of emerging technologies in the business arena, especially in the context of the Covid-19 pandemic.

    • Unit 9 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 9 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Unit 10: Networking and Communication

    In this unit, we will analyze the evolution of modern computer networking from its inception in 1969 to its current state. We will evaluate key terms related to networking and communications, including their roles and importance in the field of MIS. Additionally, we will differentiate between star topology and bus topology in network communication. Furthermore, we will evaluate the birth of the internet as we know it today and how it has evolved. Finally, we will differentiate between the internet and the world wide web to understand their differences and how they function.

    Completing this unit should take you approximately 2 hours.

    • Upon successful completion of this unit, you will be able to:

      • analyze the evolution and the key milestones and innovations of "modern computer networking" that have driven its development since its inception in 1969;
      • evaluate the key terms related to networking and communications, including their role and importance in the field of MIS;
      • differentiate between star topology and bus topology in network communication;
      • evaluate the birth of the internet as we know it today and how it has evolved; and
      • differentiate the internet from the world wide web.
    • 10.1: The History and Development of Networking Technologies

      This section will explore the evolution of computer networking and assess the importance of networking and communication in MIS.

      • This video provides an in-depth introduction to networking fundamentals, offering a comprehensive guide to understanding network systems' basic principles and components.

      • This video traces the evolution of cloud computing, providing a comprehensive overview of its history and development.

      • This resource explores the fascinating journey of the internet's evolution, demonstrating key principles and theories, presenting compelling examples of technological advancements, giving real-world context to the development of the internet, tying the material in with specific learning objectives related to media and culture, and offering expert guidance on understanding the internet's modern-day influence.

      • This article provides an in-depth exploration of the history of the internet, from its inception in the 1960s to its current global expansion, emphasizing that we are still in the early stages of the internet's potential impact on the world.

    • 10.2: Why Are Networking and Communication Important?

      This section will analyze the significance of networking and communication in MIS and evaluate their impact on organizational performance.

      • This chapter explores the fundamentals of networking and communication, presenting compelling examples and real-world context to the topic, demonstrating certain principles and theories of modern information systems, and offering expert guidance on related issues.

      • This guide offers a deep dive into strategies for effective networking, providing valuable insights and practical tips for building and nurturing professional relationships.

      • This article delves into the application of neural networks in computer network vulnerability assessment, presenting a novel approach to enhance security analysis.

    • Unit 10 Study Resources

      This review video is an excellent way to review what you've learned so far and is presented by one of the professors who created the course.

    • Unit 10 Assessment

      • Take this assessment to see how well you understood this unit.

        • This assessment does not count towards your grade. It is just for practice!
        • You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
        • You can take this assessment as many times as you want, whenever you want.
  • Study Guide

    This study guide will help you get ready for the final exam. It discusses the key topics in each unit, walks through the learning outcomes, and lists important vocabulary. It is not meant to replace the course materials!

  • Final Exam Preparation

    These case studies are an excellent way to review what you've learned so far and are presented by one of the professors who created the course. Review these materials before you take the final exam.

  • Final Exam

    • Practice Final Exam

      Take this practice exam to help you get ready for your final exam. This exam can be taken as many times as you like, and it will cover topics similar to the final exam. We recommend that you take a look at the practice final exam before proceeding to the final exam because you will only have three tries to pass the final exam with an 80% or above.
    • Proctored Final Exam

      Take this Proctored Final Exam to complete this course.

      The exam requires a proctor and a proctoring fee of $5. To pass this course, you will need to earn a grade of 80% or higher on the Proctored Final Exam. Your grade for this exam will be calculated as soon as you complete it.

      If you do not pass the exam on your first try, you can take it again up to a maximum of 3 times, with a 30-day waiting period between each attempt. You may not create another account to exceed these limits. After your third failed attempt you will not be able to pass this course, so we recommend taking the Practice Final Exam as many times as you need to feel comfortable.

      We are partnering with SmarterProctoring to help make the proctoring fee more affordable. We will be recording you, your screen, and the audio in your room during the exam. This is an automated proctoring service, but no decisions are automated; recordings are only viewed by our staff with the purpose of making sure it is you taking the exam and verifying any questions about exam integrity. 

      Requirements:

      1. Desktop Computer
      2. Chrome (v100+)
      3. Webcam + Microphone
      4. 1mbps+ Internet Connection
  • Course Feedback Survey

    Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses. If you come across any urgent problems, email contact@saylor.org.

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  • line 7292 of /lib/moodlelib.php: call to {closure}()
  • line 71 of /lib/classes/hook/output/before_footer_html_generation.php: call to get_plugins_with_function()
  • line 987 of /lib/classes/output/core_renderer.php: call to core\hook\output\before_footer_html_generation->process_legacy_callbacks()
  • line 372 of /course/view.php: call to core\output\core_renderer->footer()