The Significance of IS: Introduction | Saylor University

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The Significance of IS: Introduction | Saylor University

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This chapter explores the significance of information systems in modern businesses, demonstrating the productivity paradox, evaluating the argument in 'Does IT Matter?', and explaining the components of competitive advantage. It presents compelling examples of how information systems can provide businesses with a competitive advantage, gives real-world context to the role of information systems in decision-making, and offers expert guidance on utilizing information systems for competitive advantage.

Introduction

Learning Objectives

Upon successful completion of this chapter, you will be able to:

define the productivity paradox and explain the current thinking on this topic;
evaluate Carr's argument in "Does IT Matter?";
describe the components of competitive advantage; and
describe information systems that can provide businesses with competitive advantage.

For over fifty years, computing technology has been a part of business. Organizations have spent trillions of dollars on information technologies. But has all this investment in IT made a difference? Have there been increases in productivity? Are companies that invest in IT more competitive? This chapter looks at the value IT can bring to an organization and attempts to answer these questions. Two important works in the past two decades have attempted to address this issue.

Source: David Bourgeois, https://opentextbook.site/informationsystems2019/chapter/chapter-7-does-it-matter-information-systems-introduction/
This work is licensed under a Creative Commons Attribution 3.0 License.

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