The Significance of IS
This chapter explores the significance of information systems in modern businesses, demonstrating the productivity paradox, evaluating the argument in 'Does IT Matter?', and explaining the components of competitive advantage. It presents compelling examples of how information systems can provide businesses with a competitive advantage, gives real-world context to the role of information systems in decision-making, and offers expert guidance on utilizing information systems for competitive advantage.
Summary
Information systems are integrated into all
components of business today, but can they bring competitive advantage?
Over the years, there have been many answers to this question. Early
research could not draw any connections between IT and profitability,
but later studies have shown that the impact can be positive. IT is not a
panacea. Just purchasing and installing the latest technology will not
by itself make a company more successful. Instead, the combination of
the right technologies and good management will give a company the best
chance for a positive result.