Appendix B – Quality Management | Quality Management Processes (LOs: 4g)

Appendix B – Quality Management

An overview of the project quality process explains how quality is planned, managed, and monitored throughout a project. It highlights the importance of maintaining standards that ensure project deliverables meet required specifications and stakeholder expectations.

Quality is free. It's not a gift, but it's free

-Philip Crosby

The Big Ideas in This Appendix

Any adjustments to the triple constraints of scope, budget, and schedule can affect the quality of a project's outcome.
A comprehensive quality plan also specifies how quality testing and inspection will be implemented and identifies the resources required to meet the project's quality requirements.
The goal of any project is to build quality in from the bottom up. This entails constant reference to the customer's definition of value, and then translating that definition into actual engineering requirements.

Source: University of Wisconsin
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